Restaurant Operations Manager

Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. What We Are Looking For! Love working in a fast‑paced, multi‑faced Restaurant/Entertainment scene Can communicate with Team Members and Guests in a way that inspires fun Values immediate gratification – nothing better than making someone’s experience better or inspiring your team to play at a higher level Never meets a goal you can’t beat Can handle 100K days while walking five miles a shift and working an average of 50‑hour work weeks Can oversee all aspects of the business – from the most minor details to the big picture Responsibilities Developing and leading hourly team members to exceed guests’ expectations Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions Interacting with guest service‑focused team members in areas of recruiting, hiring, coaching, training, and professional development Living our core values and leading others to do so while collaborating with the management team to achieve high‑quality and timely results Developing and executing strategic initiatives and operating standards to positively impact business results and exceed the guest experience Qualifications 21+ years of age 2+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Ability to lead a team to create a memorable guest experience True leadership capabilities Ability to work weekends, nights, and holidays Comfortable working in a fast‑paced, noisy environment with distracting conditions Perks & Benefits Competitive salary Quarterly bonus program Health, Dental, Vision Long & Short‑term Disability Employee Assistance Program Buster’s Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team – multiple managers per shift Double growth opportunities across two FUN brands (Dave & Buster’s and Main Event Entertainment) Salary Range 52,181–61,389 Equal Opportunity Employer We are an equal opportunity employer and participate in E-Verify in states where required. #J-18808-Ljbffr