General Manager (New York City Metropolitan Area)

The One Club is an intimate dining destination centered on personalized hospitality, meaningful connections, and exceptional service. Serving residents and their guests, the Club provides a warm and welcoming environment where relationships matter, experiences feel personal, and community is at the heart of everything we do.

We are seeking a General Manager to lead the overall dining and hospitality experience while driving the growth of private dining, social events, and community engagement initiatives. This highly visible leadership role combines operational excellence, relationship building, and business development. The successful candidate will serve as the face of the Club, overseeing daily operations, leading a talented front-of-house team, cultivating resident relationships, and creating memorable dining and event experiences.

This role offers the opportunity to earn commission on private events and celebrations sold, making it ideal for a hospitality professional who enjoys both delivering exceptional service and generating business growth.

Key Responsibilities

• Lead the overall operation of The One Club, ensuring exceptional hospitality, service standards, and resident satisfaction.
• Serve as the primary ambassador for the Club, building strong relationships with residents, guests, concierge teams, and property management.
• Oversee daily dining room operations, reservations, and service execution while maintaining an active floor presence.
• Recruit, coach, schedule, and develop front-of-house team members, fostering a culture of hospitality, accountability, and teamwork.
• Drive private dining, social event, and community programming revenue through relationship-building, networking, and proactive event sales.
• Conduct site tours, prepare event proposals, and serve as the primary contact throughout the planning process.
• Partner with culinary and operations teams to design and execute seamless dining experiences, private events, and resident programming.
• Ensure successful execution of high-volume events, celebrations, and special experiences while maintaining exceptional guest service.
• Monitor guest feedback, event performance, and operational results to identify opportunities for continuous improvement and revenue growth.
• Manage administrative responsibilities, including scheduling, reporting, event documentation, and operational compliance.

What We're Looking For

• Experience leading hospitality operations within restaurants, private clubs, luxury residential communities, hotels, or related environments.
• Success developing relationships with members, residents, VIP guests, or repeat clientele.
• Experience overseeing private events, catering, banquet operations, or event sales.
• Strong leadership, coaching, and team development skills.
• Excellent communication, organization, and relationship-building abilities.
• Comfortable balancing operational leadership with hands-on service and guest interaction.
• Business-minded approach with the ability to grow revenue through events, programming, and community engagement.
• Passion for creating personalized experiences and fostering a welcoming, service-focused culture.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Req ID: 1573863

Restaurant Associates

Michael Abbey

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