RN (Behavioral Health - Crisis Services)

Responsibilities – Richmond, VA Registered Nurse (RN - Behavioral Health Crisis Service Center) Horizon Health Corporation is seeking a Registered Nurse (RN - Behavioral Health Crisis Service Center) for our brand new Crisis Receiving Center with 24 chairs in Richmond, VA. The Registered Nurse (RN) provides comprehensive behavioral health, medical, and crisis assessments for individuals presenting with psychiatric, emotional, or substance-use related concerns. The RN utilizes crisis intervention skills, de-escalation techniques, and therapeutic communication to ensure patient and staff safety. This position collaborates with multidisciplinary team members to support treatment planning, education, stabilization, and safe transitions of care. Responsibilities Clinical Assessment & Patient Care Conducts thorough nursing assessments including triage, behavioral health evaluations, physical health screenings, and medication reconciliation. Documents all assessments and patient interactions accurately using approved assessment tools. Plans individualized treatment in collaboration with the multidisciplinary clinical team. Administers medications as prescribed and accurately transcribes provider orders. Completes chart checks and performs second-sign verification for prescribed medications. Draws labs, performs wound care, and provides other medical interventions as ordered. Completes nurse-to-nurse communication during discharge or transfer from/to other facilities. Crisis Intervention & Behavioral Management Effectively utilizes crisis intervention strategies to de-escalate aggressive or potentially dangerous situations. Applies therapeutic intervention techniques and maintains therapeutic boundaries. Demonstrates knowledge and application of Seclusion/Restraint standards; completes required documentation and conducts debriefings with individuals involved. Responds calmly and effectively in emergency situations following all code procedures. Education & Patient Support Provides education to individuals and families regarding psychiatric diagnoses, treatment options, medications, and overall health literacy. Ensures individuals are informed about medication regimens and attempts to obtain signatures on medication consent forms when appropriate. Professional Standards & Additional Responsibilities Maintains confidentiality and adheres to all safety policies and procedures. Participates in all aspects of patient care management. Adapts care appropriately when working with adolescent, adult, and geriatric populations. Maintains corporate-required trainings and meets deadlines consistently. Performs other duties as assigned/required by this position. Benefit Highlights For Full-time Positions Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment – Enjoy going to work every day! About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During 2024, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and in 2023, listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Current unencumbered state RN license where this position provides services required Graduation from an accredited Nursing Program required CPR and First Aid (current certification required) required 1 – 3 years Related Work Experience required Associate degree accepted with relevant experience required. Bachelor’s Degree preferred Minimum one year of psychiatric, behavioral health, or related experience Experience in emergency room or crisis psychiatric care strongly preferred Familiarity with Court Ordered Treatment processes desired Experience working with individuals diagnosed with substance use disorders or providing addiction management preferred Code procedures and emergency response protocols Psychiatric care and behavioral health treatment techniques Management strategies for aggressive or escalating behavior Admitting and intake call procedures Personal hygiene training techniques Strong organizational and workload prioritization skills Knowledge of aggressive behavior management and de-escalation techniques Ability to communicate effectively with patients, staff, and interdisciplinary partners Competent in telephone, radio, and paging communication etiquette Communicate effectively with patients, families, and team members Maintain confidentiality and practice strong professional judgment Establish and uphold therapeutic boundaries Work collaboratively as part of a multidisciplinary team Demonstrate tact, patience, resourcefulness, and compassion Accept direction and adhere to established policies and procedures A Perform effectively in a fast-paced, high-stress environment Provide age-appropriate care across adolescent, adult, and geriatric groups Ability to remain calm and effective in emergency situations EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or View phone number on click.appcast.io. #J-18808-Ljbffr Horizon Health