Chief Wealth Management Officer

Job Description

Job Description

Position Summary:

The Chief Wealth Management Officer provides strategic and operational leadership for the Wealth Management division, with accountability for client experience, growth, fiduciary excellence, talent development, and financial performance. This role partners with bank leadership to align strategy, deepen relationships, and deliver integrated solutions.

This role leads the delivery of trust, fiduciary, investment, advisory, and family office services while maintaining strong compliance, risk discipline, and operational effectiveness. It is expected to drive growth, foster collaboration, and set clear accountability for results.

In addition, our FIRST Values apply to all teammates without exception.

FIRST Values

• Family – We support, trust, and respect each other, our customers, and our shareholders.
• Independence & Innovation – We embrace change as vital to our success.
• Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect.
• Stewardship – We take care of ourselves so we can take care of others.
• Teamwork – We help each other grow and succeed.

Who we are:

The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.

The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success.

Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.

Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.

Although banking has evolved over the years, our mission and values have not and will not change.

What will you do:

Accountabilities

Leadership Management Accountability

Lead with clear direction, develop a high-performing team, and create an environment of accountability, collaboration, and continuous development.

• Lead and develop a high-performing team by setting expectations, coaching others, and driving accountability for results.
• Partner with senior leaders to align Wealth Management priorities with Bank strategy.
• Communicate clearly, delegate effectively, and empower teammates to execute.
• Build bench strength through coaching, succession planning, and development.
• Promote FNB values and ensure adherence to regulatory and policy expectations.

Growth Mindset/CWMO

Drive sustainable growth by expanding client relationships, developing talent, and pursuing continuous improvement that advances the long-term success of the Wealth Management team.

• Promote continuous learning and development for the team and self.
• Build strong client and referral relationships to support retention, growth, and expanded services.
• Drive business plan goals through a proactive, client-centered approach.
• Partner across business lines to deepen relationships and improve the client experience.
• Monitor client satisfaction, resolve escalated concerns, and identify opportunities to strengthen engagement.

Operational Leadership & Governance

Oversee operational processing, governance, and risk management to ensure the department operates efficiently, compliantly, and at a consistently high standard.

• Develop scalable processes and operating models that support efficiency, consistency, and growth.
• Oversee workflows and service delivery, and improve models to enhance client and team outcomes.
• Partner with Compliance, Risk, Legal, Operations, and Internal Audit to maintain strong governance and readiness.
• Ensure adherence to fiduciary responsibilities, regulations, policies, and timely issue resolution.

Strategic Vision

Provide strategic leadership for the near- and long-term direction of the department, ensuring alignment with Bank priorities, market opportunities, and evolving client needs.

• Define and execute the strategic vision for Wealth Management in alignment with Bank priorities.
• Lead growth initiatives that deepen relationships, improve profitability, and support sustainable performance.
• Manage the annual budget, business plan, and key performance indicators.
• Drive innovation by aligning services with client needs, market trends, and business opportunities.

Qualifications

Ten or more years of progressively responsible experience in wealth management, trust, fiduciary, investment, private banking, or related financial services leadership roles required, including meaningful leadership and supervision experience. Demonstrated success in business development, client relationship management, and leading profitable growth is strongly preferred. Experience with trusts, estates, agency accounts, fiduciary administration, and applicable banking and fiduciary regulations is required. A bachelor’s degree in finance, business, accounting, economics, or a related field is preferred; an equivalent combination of education and experience may be considered. Professional designations such as CFP, CTFA, CFA, CPA, JD, or MBA are preferred but not required.

Skills and Abilities

• Ability to lead, coach, mentor, and develop a high-performing, client-focused team.
• Strong strategic leadership, business acumen, and financial management skills.
• Strong communication, collaboration, organization, sound judgment, and attention to detail.
• Commitment to client service, fiduciary excellence, ethical decision-making, and strong execution.
• Knowledge of wealth management markets and regulations, with the ability to adapt, lead change, and support innovation.

What’s in it for you?

• Health Insurance
• Dental & Vision Insurance
• Profit Sharing
• Paid Vacation & Holidays
• Company paid short and long term disability
• Tuition Reimbursement Program
• Employee Banking Perks
• Community Volunteer time
• And More!