Patient Access Scheduler Senior

Job Summary and Responsibilities

As our Senior Patient Access Scheduler you will schedule patients for hospital-based services including advanced and complex procedures that require coordinating multiple resources providers or timing.

Every day you will handle inbound calls and fax requests make outbound scheduling calls complete pre-registration obtain required orders referrals and insurance requirements and use experienced judgment to resolve scheduling conflicts and ensure complex appointments are accurate.

To be successful in this role you will bring advanced scheduling experience strong problem-solving skills and meticulous attention to detail.

• Schedules patient appointments including complex services requiring coordination across providers resources or locations.
• Receives inbound calls and fax requests processes scheduling requests and performs outbound calls to coordinate patient appointments.
• Maintains scheduling systems to ensure accuracy resolve conflicts and optimize use of available resources.
• Obtains and verifies all required patient clinical and insurance information necessary to schedule complex services.
• Verifies insurance eligibility and identifies authorization referral and payerspecific requirements required for scheduling.
• Performs preregistration by obtaining complete and accurate patient demographic clinical and financial information.

Student loan repayment program offered!

Job Requirements

• High School Diploma or GED
• Three (3) years previous Patient Scheduling or Patient Access experience
• Experience in a hospital environment medical terminology knowledge of CPT/ICD-9 codes

Where Youll Work

At CHI Mercy Health youll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century our commitment to Compassion Inclusion Integrity Excellence and Collaboration has guided every interaction shaping how we care for our patients and uplift one another. Today as CHI Mercy Health we remain deeply committed to healing the whole person body mind and spirit in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health you become part of a team that delivers top-quality professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.