Food Service Aide

Department: 11903 Advocate Good Samaritan Hospital - Food and Nutrition Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Hours include 3:30- 7:30 pm and/or 4:00 -8:00 pm. Every other weekend and rotation holidays are required. Pay Range: $18.85 - $28.30 Major Responsibilities 1)Demonstrates team work in the performance of duties 2)Completes warewashing within the established timeframes 3)Stores all serving ware (china, trays, flatware, etc.) to meet the operational needs of the individual areas 4)Washes and sanitizes pots and pans in accordance with department procedure and Board of Health Regulations. 5)Helps to keep the dishmachine clean and sanitized. Prepares patient meals and nourishments that meet the prescribed diet order and customer expectations.

1. Assembles meal trays accurately while maintaining a high standard for tray appearance and adhering to infection control standards
2. Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Uses A.I.D.E.T.
3. Collaborates with hospital departments and fellow associates to meet customer expectations for service
4. Follows the Behaviors of Excellence
5. Assembles and delivers unit supply items and fills out coresponding paperwork

Practices safety and sanitation guidelines according to Hospital and Health Department regulations.

1. Collaborates with hospital departments and fellow associates to meet customer expectations
2. Follows infection control procedures.
3. Restock assigned area as needed.
4. Removes garbage and food waste containers from all areas of the department in accordance with department policy and Board of Health Regulations
5. Performs daily and special cleaning assignments in accordance with department policy and Board of Health Regulations
6. Washes and sanitizes pots and pans in accordance with department procedure and Board of Health Regulations
7. Adheres to the dress code including the use of hairnets and non-skid shoes.

Participates in the department’s Performance Improvement Plan to improve key processes and result areas.

1. Actively participates in establishing individual development goals
2. Actively participates in the department’s initiatives to improve key processes, key result areas and customer satisfaction
3. Collaborates with hospital departments and fellow associates to meet customer expectations
4. Demonstrates a supportive positive attitude

Participates in area inservices, training, orientation sessions and meetings

1. Completes all online safety modules including Business Conduct and HIPPA and others as assigned.
2. Attends the annual Safety Fair Demonstrates customer focused behaviors in day to day interactions with all customer groups.

1. Addresses customer concerns within the framework of the position.
2. Practices Service Recovery as needed
3. Acts as a positive role model for peers and fellow associates.
4. Assists with the training of new associates as needed
5. Delivers and retrieves patient trays within the designated time frame in order to provide a smooth work flow with warewashing
6. Visits all patients on assigned units to assist in the ordering process and pick-up trays in a timely manner using AIDET and proper infection control practices. Accurately and concisely documents paitent fluid and meal intakes.

Education/Experience Required 16 yrs. of age Knowledge, Skills & Abilities Required Good level communication skills Speaks & writes English Good math skills None required. Physical Requirements and Working Conditions This position spends 100 of the time on their feet Ability to rotate positions throughout the area Ability to rotate shifts between the hours of 6:30 AM - 8:30 PM Ability to lift and push 25 pounds If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it. Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care #J-18808-Ljbffr 125 Advocate Health and Hospitals Corporation