Customer Service & Office Coordinator

$16 per hour

Personnel Services Unlimited

Job Description
Job Description
Customer Service & Office Coordinator
Warehouse Office | Full-Time | Temp-to-Hire
Location: Shelby, NC
Job Type: Full-Time | Temp-to-Hire
Pay: $16.00/hour (DOE)
Schedule: Monday-Friday | 7:00 AM – 3:30 PM - Some overtime may be required
PSU Benefits: Weekly Pay, Health Insurance, PTO, Referral Bonuses
About the Role
Personnel Services Unlimited (PSU) is seeking a Customer Service & Office Coordinator for a growing warehouse and manufacturing operation in Shelby, NC.
What you’ll Do
As the Customer Service & Office Coordinator , you’ll serve as a key point of contact between customers, production, shipping, and warehouse operations while supporting the office's daily administrative functions.
Responsibilities Include:
Process customer orders via phone, email, and other communication channels while providing exceptional customer service.
Respond to customer inquiries, provide order and product information, process payments, and coordinate shipments with customers, production, and warehouse teams.
Maintain accurate shipping, receiving, inventory, production, and quality records using Microsoft Excel and the company database.
Perform general administrative duties, including data entry, filing, scanning, document preparation, and maintaining office records.
Support daily office and warehouse operations by organizing shipments, updating paperwork, maintaining common areas, and assisting with administrative projects.
Provide administrative support to the Operations Manager to help ensure efficient day-to-day operations.
What We’re Looking For
High School Diploma or GED required
1-3 years of customer service, administrative support, or office experience, preferred
Proficient in Microsoft Excel and Microsoft Office
Experience with shipping, logistics, inventory, or warehouse operations is preferred
Strong data entry and computer skills
Customer-focused with excellent communication and interpersonal skills
Highly organized with strong attention to detail
Able to manage multiple priorities in a fast-paced environment
Dependable, self-motivated, and able to work independently or as part of a team.
Intere sted?
Qualified candidates are encouraged to Apply Today!
Questions? Contact the PSU Shelby office at View phone number on us.fitly.work for more information.
Personnel Services Unlimited is an Equal Opportunity Employer.
Personnel Services Unlimited
Passionate About Connecting People with Possibilities.

Vacancy posted 2 days ago

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