Behavorial Health Consultant

Job Description

Job Description

ORGANIZATIONAL COMMITMENT

A strong commitment to service excellence, cost efficiency, performance enhancement and high business ethics.  Comprehensive knowledge in the area of specialty with a results oriented focus.  Supports the strategic vision of the organization.  Exhibits a personal commitment to treat all Health System customers with courtesy, dignity, respect, and professionalism.  Adheres to the University Health System commitment to Service Excellence behaviors and standards.

POSITION SUMMARY/RESPONSIBILITIES

The Behavioral Health Consultant (BHC) provides University Health patients’ with brief consultative visits to develop specific behavioral change plans that support their medical treatment, provides referrals to University Health’s Mental Wellness Institute (UHMWI) specialty behavioral health providers, and supports organization-wide initiatives to integrate behavioral health in the primary care environment.  As a part of UHMWI’s clinical care team the BHC identifies, triages, and manages patients with medical and behavioral health problems within the primary care setting. They accomplish this goal through collaboration with clinical team members, including medical assistants, volunteer providers, interpreters, scribes, medical students, patient care coordinators, and receptionists.

FUNCTIONS/BEHAVIORS

1.            Prioritize and provide on-demand visit as well as manage scheduled visits to individuals, couples, and/or family adhering to the norm of a fast-paced primary care environment.   (E, 15%)

2.            Utilize therapeutic modalities that match the fast-paced primary care environment such as behavioral and cognitive behavioral modalities, solution focused brief therapy, motivational interviewing, etc. (E, 10%)

3.            Provide consultation to and coordinate care of patients with health center primary care staff. (E, 15%)

4.            Consult with PCPs in real-time to enhance understanding of the patient, provide decision support for treatment planning and assist in the implementation and monitoring of biopsychosocial treatment plans; (E, 5%)

5.            Adhere to University Health policy on workflow/charting requirements (E, 5%)

6.            Be flexible to work between sites; (E, 2%)

7.            Assist in clinical team training and education in integrated behavioral health-primary care model; (E, 5%)

8.            Participate in behavioral health quality improvement activities; (E, 2%)

9.            Participate in local behavior health trainings and conferences; (E, 2%)

10.          Make appropriate referrals for patients, including psychiatric (within or outside of University Health); (E, 5%)

11.          Participate in case staffing and administrative meetings; (E, 5%)

12.          Participate in clinical supervision, and seeks peer consultation as needed; (E, 5%)

13.          Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed; (E, 5%)

14.          Perform other duties as assigned to support University Health’s Mental Wellness Institute Vision, Mission, and Values. (E, 2%)

15.          Performs other duties as assigned. (E, 2%)

16.          Demonstrates competence to perform assigned and general customer assistance responsibilities in a manner that meets the age-specific and developmental needs of customers encountered. (E) 5%

17.          Appropriately adapts work and customer assistance methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of customers. (E) 5%

18.          Supports University Health System mission, vision and values.  Demonstrates established customer service behaviors and standards.  Treats all customers with courtesy, dignity, respect and professionalism. (E) 5%

SUPERVISION

Supervision is received from the Administrative Director, Clinical Coordinator, or designee.

EDUCATION/EXPERIENCE

Licensed LMFT, LPC, LCSW, Psy.D. or Ph.D. Previous work in medical setting or team-based care is preferred. Current license to practice in Texas is required. Bilingual in English/Spanish is desireable.

ACCURACY

Competence in the preparation of written reports demonstrated by accuracy of information and correctness of grammar and spelling is required. Must be capable of logical decision-making processes and be extremely accurate in all aspects of duty performance.

EQUIPMENT

Working knowledge in the operation of general office and audio/visual equipment as well as Microsoft Word, Excel, and Outlook applications is required. Experience in medical records systems, REDCap, and Microsoft PowerPoint,/Access applications preferred.

WORKING CONDITIONS

Working conditions are primarily inside an office or outpatient setting. Travel among clinical sites is routine. Must be able to lift up to 20 lbs. Must have valid Texas driver’s license, auto insurance, and reliable automobile.  Standard business hours and may include evenings or weekends, as needed.  Subject to hazards usual to health care settings. Must be able to react professionally and safely under potential or actual volatile conditions.  May be required to restrain physically violent patients.   

OTHER

Must be well rounded through practice in casework of groups and individual treatment methods.  Demonstrate competency and skills in working with culturally diverse populations. Must have strong communication skills and proficiency with various communication mediums. Must able to show empathy, and effective emotional support when dealing with the population of focus. Must be a self-starter and have the ability to work independently. Must have the ability to instruct individuals at varying levels of skill and education preparation. Must successfully complete pre-employment/post job offer health screening examination and the annual screening, each year thereafter, as an employee.