SF Case Manager Richmond

Make a Difference Every Day At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives. Service Facilitator (SF) Case Manager MUST live in VA Daily local travel to client homes Degree Required: Nope! If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in! What You’ll Do Hit the road (locally!) to visit clients in their homes. Be the go-to guide for families navigating waiver programs. Write up plans of care and assessments that actually make a difference. Troubleshoot challenges like service authorizations, timesheets, and more. Build lasting relationships with families built on respect, patience, and trust. Work remotely from your laptop/tablet. What We’re Looking For At least 2 years of experience supporting individuals with disabilities or the elderly. No degree required (we care more about heart and experience). Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls. A valid driver’s license & reliable vehicle (no client transport). Great communication—both written and spoken. Able to pass a background check + provide 2 professional references. Bonus points if you’ve got Person-Centered Thinking/Planning training. Perks & Benefits Paid Training (we set you up for success!) Paid Holidays Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day after Thanksgiving Winter Break: December 24th through January 1st 1 Floater Holiday: 8 hours to be used on any day of your choice Medical, Dental & Vision Insurance Disability, Life, and AD&D—company paid! 401K with Employer Match EAP & Telemedicine Access Flexible Spending Accounts & Dependent Care Options Supplemental Insurance (Accident, Cancer, Critical Care & more) Annual Tech & Auto Stipends Mileage & Cell Phone Reimbursement Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!) Benefits 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance #J-18808-Ljbffr