Sr. Solutions Engineer

This consultant is expected to provide a high level of value add with regard to the Enterprise User Administration system in the following areas: Primary duties may include, but are not limited to:

Ability to understand, provide logical and analytical evaluation, configure and maintain the Enterprise User Administration CA Product based on its current use in the environment; Ability to understand and evaluate the current infrastructure, hardware and network configurations supporting the Enterprise User Administration CA Product; Ability to understand, evaluate, and provide recommended guidance and recommendations regarding system performance, as a result of system logs, indexing, cache settings, etc; Develop domain-specific strategies, blueprints and roadmaps based on the business goals and objectives; Ability to provide written and verbal communications regarding recommendations, issues, defects, and remediation; Ability to speak to the customer when needed, to provide information, and status; Written communication skills in order to provide documentation necessary for sustaining and maintaining the accuracy of the application repository; Understanding of the Software Development Life Cycle and accurate use and terminology; Understanding of change management principles and practices, including requirement gathering, testing, development, unit testing and user acceptance testing; Ability to understand and evaluate application health and reporting statistics. Tools for use vary; Maintaining asset information for all hardware and software components installed; Monitoring and managing hardware and software capabilities; Ensuring that the construction of architecture components (e.g., data architecture, application architecture, technical architecture) in EUA projects aligns with architecture blueprints and reference architectures; Supporting and championing efforts with cross-functional knowledge (e.g., strategy, change management, business process management); Coordinating all domain-level conceptual architecture components (e.g., data architecture, application architecture, technical architecture); Working with solution architects to direct EUA projects to understand enterprise-level architecture strategy, technology stack and identifying future direction, gaps and roadmaps.

This consultant requires

• Design and define system architecture for CA Identity Minder, experience with LDAP, CA IDM experience, CA Governance Minder experience, familiar with all CA connectors (RACF, LDAP, AD, Oracle,...)
• Refined trouble shooting skills
• Determine systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security
• Coordinate design of subsystems and integration of total system
• Identify, analyze, and resolve program support deficiencies, develop and recommend corrective actions
• Provide technical guidance for database administrators and software developers
• Serve as organization spokesperson on advanced project and program
• Act as advisor to management and customers on advanced technical research studies for the application
• Requires a Bachelor’s degree in Science, Physics, Engineering or related field plus 7 years of experience in the position offered or as a System Administrator/Analyst, Security Analyst, Consultant or Engineer. 9 years’ experience with no degree may also be accepted
• Must have demonstrated experience with UNIX, Windows, Oracle, SQL, LDAP; experience designing, implementing and administering BMC Control-SA suite of products knowledge of the CA IDM product sweet; experience with System Monitoring tools; experience with operating system security on different flavors of UNIX; experience with system administration on Windows and Unix platforms

Deliverables for the Solutions Engineer Sr. position includes:

• Provide clear and actionable solutions for issues presented by the customer
• Maintain active relationships with customers to determine business requirements
• Maintain architecture/network drawings
• Maintain asset information for all hardware and software components installed
• Monitor and manage hardware and software capacities for the project
• Document hardware and software configurations and ensure adherence to configuration management standards and processes
• Consultant must pass a CMS Security Clearance (Public Trust) in order to start work and have internet capability

Additional Information

All your information will be kept confidential according to EEO guidelines.