24/7 DoD Help Desk Analyst — Secret Clearance
Edgewaterit
Edgewater Federal Solutions is seeking a Help Desk Analyst to support DoW travelers in a 24/7/365 contact center. The role requires US citizenship and an active Secret clearance, with shifts in the afternoons, nights, weekends, and holidays. The successful candidate will handle inquiries via phone, chat, and e-ticket, adhere to SLAs, and deliver courteous, accurate guidance while following DoW travel policies and procedures. #J-18808-Ljbffr Edgewaterit
Vacancy posted 1 day ago
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