Restaurant General Manager

Job Description

Job Description

Why Are We Here?

At Fazoli’s, our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!

What Do We Do?

As General Manager, you are empowered with ultimate responsibility for the success of your Fazoli’s Restaurant. In order to fulfill this important role successfully you will need the following:

• Leadership: The ability to recruit, select, hire, train, develop and retain a high performance team of best-in-class Associates. Great Associates led by passionate, service-oriented leaders help us ensure one of our core values is delivered every day to every Guest: “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.”

• Integrity: The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of our core values.

• Business Acumen: Your previous experience managing a $1MM+ business will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance, to name a few! But you can’t do it all alone; you need a great support team behind you. Around here, “TEAMWORK makes the difference.”

• Competitive Spirit : The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.”

QUALIFICATIONS

· Education: High school diploma or G.E.D. equivalent.

· Minimum Age: 18 years of age of older.

· Experience and Training:

· External Candidates : 3+ years previous General Manager experience required. Casual dining/fast-casual experience preferred, but not required. 

· Internal Candidates : 1+ years of experience as a successful Fazoli’s Assistant General Manager.

All Candidates:  Must have open availability to work all shifts during the restaurant hours of operation. In addition, all candidates must have the flexibility to transfer and/or assist at other Fazoli’s restaurants as business needs arise.