Jr Business Analyst - Program Facilitator

Job Description

Job Description

Move Forward with Volt!

Volt is immediately hiring for a  Program Facilitator/Jr Business Analyst  in  San Diego, CA.

As Program Facilitator/Jr Business Analyst,  you will:

• Analyze current-state business processes, communication workflows, and operational procedures.
• Review and document business capabilities, customer groups, and organizational functions
• within assigned Business Units.
• Develop and maintain business use cases, current-state ("as-is") and future-state ("to-be")
• process maps and supporting process documentation.
• Assist in identifying opportunities to improve business processes, communication, user
• experiences, and organizational effectiveness.
• Program Engagement & Facilitation
• Partner with Business Stakeholders, Process Owners, Process Leads, Subject Matter Experts
• (SMEs), and Project deployment teams to understand business needs and transformation
• impacts.
• Facilitate meetings, workshops, and stakeholder touchpoints to gather information, validate
• requirements.
• Collaborate with Business Users and SMEs to understand user roles, geographic considerations,
• business functions, and operational constraints that may impact adoption and training
• effectiveness.
• Provide operational and administrative support to Program Management and IT teams.
• Build and maintain strong working relationships between the Business, IT and program
• management teams.
• Coordinate data clean-up efforts between the Program Deployment teams and the Business.
• Assist with data clean-up planning and execution activities.
• Support identification of data objects and ownership structures.
• Facilitate data conversion scope and approach reviews and approach with Business Stakeholders.
• Track data readiness activities and support reporting through dashboards and status updates.
• Requirements & Solution Readiness Support
• Assist program deployment teams with system and user acceptance testing as required.
• Attend sprint planning and sprint review activities to assess business support needs and monitor
• progress.
• Escalate concerns to Program Management as needed.
• Assist Program Management to review training needs across user groups, business functions, and geographic locations.
• Develop and maintain process flows, training materials such as job aids, presentations, videos,
• and other documentation.
• Support training delivery and user readiness activities for business process and system changes.
• Validate training content to ensure alignment with approved business requirements and
• processes.
• Communicate with Program Management, IT and Business teams as required.
• Assist in developing Stakeholder engagement materials as needed.
• Support implementation and continuous improvement of communication and collaboration.
• Assist with post-implementation HyperSupport activities to facilitate user adoption and issue
• resolution.

This is a 6-month temp assignment, with possible extension.

Schedule: Monday – Friday, 8am – 5pm plus overtime as needed. Must be able to work onsite every day.

The ideal candidate will have:

• Bachelor's degree in IT or related field 
• Looking for anyone with process analysis or research and development experience
• Excellent communication skills, team player
• Anyone looking to gain experience and grow skills in the tech space

Pay Rate: $30.00-$35.00 per hour DOE

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

 

Qualified candidates should  APPLY NOW  for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

 

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

 

Volt  is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email View email address on us.fitly.work or call View phone number on us.fitly.work. Please indicate the specifics of the assistance needed.

 

Volt  does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

 

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Pandologic. Keywords: Business Analyst, Location: San Diego, CA - 92108 , PL: 604214891