Service Technician - Food Equipment

Job Summary

We are seeking a Service Technician - Food Equipment for a full-time, direct hire opportunity in Henrietta, NY. This role supports the maintenance, repair, installation, and removal of beverage and food service equipment, including slush machines, coffee brewers, popcorn machines, and related customer-site equipment.

This is a strong opportunity for a mechanically inclined technician who enjoys troubleshooting, working independently, and providing excellent customer service. The position offers stable full-time employment, competitive hourly pay, hands-on training with specialized equipment, and the chance to work with a supportive team and established customer base. Candidates who take pride in reliable service, professional communication, and practical problem-solving will be well positioned for success.

Key Responsibilities

- Perform scheduled preventative maintenance to improve equipment reliability and reduce customer downtime.
- Diagnose and repair mechanical, electrical, and basic plumbing issues on beverage and food service equipment.
- Install, relocate, and remove equipment at customer locations based on service needs.
- Communicate professionally with customers while resolving equipment issues and answering service-related questions.
- Document service work accurately, including parts used, time on-site, and completed repairs.
- Follow company safety procedures and work collaboratively with team members to support efficient service operations.

Compensation and Benefits

- Pay: $24.00 to $27.00 per hour.
- Job Type: Full-time, direct hire.
- Location: Henrietta, NY.
- Training provided on specialized equipment.
- Stable full-time employment with an established customer base.
- Supportive team environment.

Required Qualifications and Skills

- Perform maintenance, repair, installation, relocation, and removal of beverage and food service equipment.
- Troubleshoot mechanical, electrical, and basic plumbing issues in the field.
- Complete accurate service documentation for labor, parts, and on-site activity.
- Provide professional customer service while working at customer locations.

- 1 to 2 years of related technician, equipment service, maintenance, or mechanical troubleshooting experience preferred.
- Strong mechanical aptitude and basic electrical troubleshooting skills.
- Basic plumbing knowledge.
- Excellent diagnostic, problem-solving, and customer service skills.
- Valid New York State driver's license with a clean driving record.
- Ability to lift and move equipment weighing up to 50 pounds.
- Basic computer skills for documentation and service records.
- Strong work ethic with the ability to work independently and as part of a team.

Preferred Qualifications

- EPA Refrigeration Certification preferred but not required.
- Prior experience servicing beverage equipment, food service equipment, refrigeration equipment, or small commercial appliances.
- Experience working in field service, customer-site repair, or route-based service environments.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.