Event Concierge

Summary:
Join us for this incredible opportunity at the Grand Hyatt Washington hotel, offering 42,000 square feet of newly renovated space in the heart of downtown. Not only will you be part of a talented team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!


The Event Concierge position was created to not only meet, but exceed the expectations of meeting and event planners and guests. This position is highly visible and the main point of contact for handling and addressing special needs or requests during events. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. This person must be a proactive, empowered problem solver who provides meeting and event planners with seamless, on-site support. The Event Concierge works directly with our groups and internal departments while events are taking place. To be successful, this person must be able anticipate needs as well quickly resolve issues that may arise. This person must be available to work a flexible schedule including weekends and holidays, with some occasional evenings as needed.


The hourly pay for this position starts at $23.00 and increases to $23.50 after six months.


Benefits available with this position include:

• Medical / Dental / Vision Insurance
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Paid vacation, sick days, new child leave, and holidays
• Paid Family Bonding Time and Adoption Assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Tuition reimbursement
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Comfortable and knowledgeable with computers, and the ability to learn new systems.
• Ability to install or troubleshoot technology issues.