Maitre D

Maitre D

Sapori Trattoria – Chicago, IL (Lincoln Park) Full-Time | $24–$28 per hour (based on experience)

About Sapori Trattoria: Sapori Trattoria is a beloved neighborhood Italian restaurant in Lincoln Park, known for its warm hospitality, rustic charm, and consistently excellent cuisine. Serving over 1,500 guests weekly, we take pride in creating memorable dining experiences that feel like coming home to Italy.

Position Summary: We're seeking an experienced and personable Maitre D / Host Manager to lead our front door operations and ensure every guest receives a warm, polished, and seamless experience. The ideal candidate is professional, organized, and thrives in a high-volume, hospitality-driven environment.

Responsibilities:

• Lead, train, and motivate the host team to deliver outstanding service.
• Manage nightly reservations, walk-ins, and VIP guests.
• Oversee guest flow and table rotation for optimal pacing and service balance.
• Maintain excellent communication with the management and service teams.
• Greet and engage guests with warmth, professionalism, and efficiency.
• Handle guest requests, special occasions, and feedback with care.
• Ensure a clean, organized, and welcoming front desk environment.

Requirements:

• Minimum 2 years of experience as a Maitre D, Head Host, or Front Desk Supervisor in a high-volume restaurant.
• Strong leadership and communication skills.
• Experience with OpenTable or similar reservation systems.
• Professional appearance and demeanor.
• Excellent organizational and multitasking abilities.
• Must be available to work evenings, weekends, and holidays.

Compensation & Benefits: $24–$28 per hour (based on experience) Health insurance options after probationary period Paid time off Employee dining discounts Advancement opportunities within Forte Hospitality Group

Required Skills: Customer Service Orientation Team Leadership Conflict Resolution Time Management Attention to Detail Problem Solving Adaptability Interpersonal Skills