Case Manager

Job Description

Job Description

Description:

Under the direction of the Program Manager, the Case Manager will provide compassionate, client-centered case management services, engaging individuals experiencing homelessness, connecting them to resources, and supporting them in achieving meaningful outcomes and greater stability. 

Mission, Vision, & Values: 

Commitment to the Mission, Vision, and Values of the brothers of St. John of God as witnessed through Camillus House in serving the needs of the underserved populations.  

Mission – Rooted in the compassionate hospitality of St. John of God, we improve the quality of life of those who are vulnerable and homeless in South Florida through the provision of continuum of housing and supportive services.  

Values – Hospitality, Respect, Quality, Spirituality, Responsibility 

Vision – To the support the Values of the Hospitaller Brothers of St. John of God, a Roman Catholic order of men, through our efforts to enhance positive outcomes that result in sustainable housing.  

We commit ourselves eagerly to the adaptation of our mission in order to meet the new challenges facing the homeless in our contemporary society. The spirit of God moves us to action with reverence for the quality of life for all we serve and the elimination of the causes of homelessness in our times.  

Qualifications, skills and experience required: 

•Ability to understand and practice the mission of Camillus House.

•Education: Bachelor’s Degree preferred in Social Work, or related field any appropriate combination of education, experience and/or certification will be considered

•Experience: A minimum of 2 years of experience in the same or similar job role is preferred.

•Language: Proficiency in oral/written English; Spanish preferred; additional languages a plus (i.e., Creole).

•Skills: Proficiency in computer (Word, Excel, other data collecting programs).

•Successful completion of Toxicology test, L2 fingerprinting, local background screening, and OIG reference check.

•Valid FL Driver License with a clean driving record.

•Commitment to the Values and Mission of the Brothers of St. John of God as witnessed through Camillus House and Health in serving the needs of the underserved populations.

•Hospitality:  Welcoming all with “Hi, how can I help you today” with a smile and eye contact.

•Respect:  Raising the dignity of another by recognizing they have been created in the image of their God.

•Spirituality: Creating a safe space for another to seek balance of mind, body and spirit in their life.

•Quality: The talents you bring to Camillus will be fulfilled 100%.

•Responsibility:  Recognizing and respecting that all is a gift of God, and we are called to hear the cry of the earth for protection.

•Develop individualized housing stability plans in collaboration with client addressing short-term and long-term goals.

•Be able to understand and practice the mission of Camillus House.

•Be comfortable working directly with highly vulnerable populations to complete thorough needs assessments, work with their assigned clients to develop service plans and goals to address their unique needs and coordinate with inside and outside partners to secure services for the client (e.g. benefits, transportation, training, training, etc.), with the goal of addressing issues and barriers so that they may secure and/or maintain housing stability. 

•Be proficient in oral/written English and have the ability to document client progress and activity

•Have competency in MS Office/Outlook and other data entry programs

•Has prior experience providing case management to vulnerable populations and the homeless in particular. For Case Managers in Behavioral Health programs (mental health and substance abuse), prior experience working with those populations, or specific training/certifications in those areas, is preferred.

•Is familiar with the homeless system of care (e.g. coordinated entry, housing first, HMIS)

•Develops individualized housing stability plan in collaboration with client addressing short-term and long-term goals.

•Is familiar with other services available to assist homeless persons, (Social Security, DCF, Medicaid, etc.)

•Is familiar with evidence-based models in a social work setting.

Work Schedule: 

• Full-time: Monday through Friday
• Ability to work a flexible work schedule (i.e., Evenings, weekends, holidays, and on-call), as needed.

*** Disclaimer ***  

The duties and responsibilities described in this job description are intended to provide a general overview of the position and are not intended to be a comprehensive list of all tasks or responsibilities. Employees may be assigned additional duties or responsibilities by their supervisor as needed to support the operational needs and mission of the agency. Job duties are subject to change at the discretion of the agency to meet organizational needs