Store Receiver/MOD

Job Description

Job Description

Description:

DUTIES & RESPONSIBILITIES

Store Receiver

Anticipate incoming deliveries, and direct work to maximize efficiency of storage areas.

• Receives and checks deliveries to verify piece count and quality obtain credit from vendor and notify appropriate staff of discrepancies.
• Signs for deliveries with appropriate adjustments noted on invoice and route invoice appropriately.
• Coordinates returns ensuring that returned items get back to appropriate suppliers in a timely manner, and credits are issued.
• Scans all invoices into the “myscan” program and sorts “myscans” into proper folders.
• Assists with receiving and unloading as assigned.
• Maintains department equipment in working order, keeps and monitors applicable maintenance logs, and ensures proper personnel are notified of breakdowns.  
• Protects store assets by participating in periodic inventory, following established security practices/policies.
• Maintains a high level of customer service to internal and external customers.
• Supports co-op core values and aligns with the Co-op Code of Conduct.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Others duties as assigned. 

Manager on Duty (MOD)

• Serve as Manager on Duty approximately one shift per week as part of the regular schedule.
• Provide Manager on Duty coverage as needed for occasional manager vacations, call outs, or other store staffing needs.
• Provide support to personnel and departments throughout the store.
• Perform store opening and closing procedures when assigned.
• Monitor store facilities and personnel to ensure a safe and clean environment.
• Interact positively and professionally with staff and customers, exemplifying the standards outlined in the Code of Conduct.
• Provide operational oversight and direction to employees while serving as MOD.
• Consciously contribute to a workplace culture that is consistent with The Common Market’s guiding principles and values.
• Appropriately document and communicate information, incidents, and call outs to management and applicable personnel.
• Connect regularly with department managers to improve storewide communication and operations.
• Monitor facilities and communicate observed needed repairs.
• Address immediate, unforeseen maintenance and repair issues as they occur.
• Maintain customer service standards and support customer satisfaction while serving as MOD.

KNOWLEDGE, SKILLS, & ABILITIES

• High School Diploma or equivalent experience. 
• A minimum of one (2) year’s experience in a retail environment.  
• A minimum of one (1) year’s experience and familiarity with natural foods strongly preferred.
• A minimum of one (1) year’s experience of POS and receiving experience. Catapult experience a strong plus.
• Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
• Adapts readily based on evolving co-op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations. 
• Computer proficiency and familiarity with MS Office Suite. 

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends.
• Ability to work in varying temperatures (approximately 20&degree;F – 90&degree;F). 
• Ability to stand or sit for long periods at a time. 
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds unassisted.
• Reliable access to transportation.