Retail Assistant Store Manager - Full time - Crossgates Mall - Albany, NY

Retail Assistant Store Manager – Full time – Crossgates Mall – Albany, NY

Full-Time

05/14/2026

At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day.

Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles.

As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day.

About The Job

Act as a role model, delivering outstanding customer service and brand experience

Coach, motivate, and onboard team members to maximize performance

Support recruitment, talent development, and employee relations

Drive sales and support monthly plans and targets

Oversee store operations, including inventory, cash handling, and compliance

Step in for the Store Manager as needed

Pay range $20.00 – $23.00 per hour with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

About You

1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands

Some leadership and coaching experience

A winning personality to easily establish a trustful relationship and empower others

Excellent customer service skills and digital proficiency

Responsible and able to take ownership

Curious, empathetic, and results-driven team player with a commercial mindset

What We Offer You can expect a range of benefits, including:

Recognition awards that celebrate your achievements

Exclusive employee discounts on Swarovski products

Paid volunteering leave to support causes you care about

A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters

Comprehensive product and personal training to help you grow

Opportunities for career development

Many of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.

About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.