Workforce Optimization & SLA Analyst
Verra Mobility
Verra Mobility is seeking a Queue Processing Analyst to manage day-to-day staffing and inventory to meet SLA targets. You will analyze volume trends, collaborate with regional teams, and implement scheduling improvements. The role emphasizes data-driven decisions, service recovery, and cross-functional coordination to ensure timely delivery of events and high customer satisfaction. The position requires a business or CS background, strong communication, and proficiency with MS Office. #J-18808-Ljbffr Verra Mobility
Vacancy posted 15 hours ago
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