Luxury Retail Protection Officer

Job Description

Job Description

Seeking professional security officers for a high-end retail setting. In this meaningful role, you will use your best skills to remain vigilant, provide support to the client, while protecting the customer’s experience.

This is a specialized, guest-facing assignment for the Professional who can balance awareness, restraint, hospitality, and confident verbal control in a public environment.

• This role is especially attractive for disciplined professionals — including those with prior armed training or field experience — who want to bring that judgment, restraint, and command presence into a communication-first, unarmed environment where guest interaction and verbal control matter.

Duties & Responsibilities:

• Provide a sharp, professional presence that is a deterrent to criminal activity.
• Partner with store leadership to support asset protection agents.
• Assist with investigations and apprehending shoplifters.
• Monitor and report suspicious activity.
• Recover client assets.
• Courteous and responsive to internal client requests.
• Exchanges and verifies job related information to provide support.

Basic Qualifications:

• As a condition of employment, all candidates must pass a drug test
• Successful completion of a criminal background check
• Experience providing high-end retail security standing at a stationary post for several hours
• Strong communication and interpersonal skills.
• Ability to actively learn and immediately apply learnings into decisions and behaviors
• Ability to manage and prioritize their time; able to multitask
• Ability to learn procedural knowledge acquired through on-the-job training
• Reliable means of transportation.
• Reliable means of communication (active smartphone with the ability to download apps).
• Must be punctual and ready to work at the start of every shift.
• Must be professional and courteous with team members and supervisors
• Black suits, long sleeve white button-down shirt, black tie, shined shoes are required

Schedule:

• Monday to Saturday 10:00 AM to 8:00 PM
• Sundays 11:00 AM to 6:00 PM
• Shifts will be split
• Availability to cover weekend shifts as scheduled is required

Benefits

• Paid Mandatory Training
• Accrued Sick Time
• Employee Recognition Program
• 401k eligibility after six months of employment