Mutuel Clerk

Mutuel Clerk

A Mutuel Clerk is responsible for processes, cashes, redeem, verifies and sells pari-mutuel tickets for various types of bets, assists guests with questions and ticket redemptions, explains wager techniques to guests in a courteous and helpful manner.

Essential duties and responsibilities include being thoroughly knowledgeable of pari-mutuel wagering, maintaining sales in an organized manner, handling and securing all money banks, notifying higher level management of any complaints or suspicious activity, maintaining the confidentiality of winning tickets, adhering to departmental procedures, safety rules, health regulations, and Kentucky Horse Racing Commission rules and regulations, building relationships and loyalty with guests, developing a thorough knowledge of services, room locations, amenities, and surroundings, maintaining a courteous, positive, and professional working relationship with all personnel and the general public, working under pressure, maintaining regular and punctual attendance, and performing additional duties and responsibilities as necessary or assigned.

Required skills and abilities include a high school diploma or GED preferred, relevant work experience or cashiering experience preferred, basic mathematical skills, ability to obtain and maintain a valid license through the Kentucky Horse Racing Commission, ability to operate a tote wagering system and/or betting terminal, experience operating counting equipment, ability to talk, turn, twist, stand for long periods of time, and repetitively use hands, ability to bend over and stoop, ability to carry, lift and slide/transfer 1-20lbs., ability to organize, read, and perform math skills, and must provide and maintain a valid driver's license.

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.