Service Technician

Job Description

Job Description

ABOUT US 

Southeastern Garage Doors is now part of the Banko family! You may see us referred to by either name during the candidate process. Join Southeastern Garage Doors (Banko), a trusted leader since 1984. We’ve built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we’ve helped homeowners and businesses choose durable, high-quality garage doors, backed by a team of dedicated employees who deliver expert service with honesty and care. If you’re looking to grow your career with a company that values its people and takes pride in its work, Southeastern Garage Doors (Banko) is the place to be.

ABOUT THE JOB 

As a Service Technician, you will diagnose, repair, install, and maintain garage doors and openers, ensuring safe, high-quality work and exceptional customer service. Southeastern Garage Doors (Banko) is committed to providing top-tier training, industry-leading tools, and long-term career growth.

Key Responsibilities: 

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronic components for proper function.
• Document completed work, materials used and maintain accurate inventory.
• Maintain a safe, clean work environment and company vehicle.
• Communicate professionally with customers and provide solution-based recommendations.
• Review work orders for accuracy before leaving job sites.
• Work closely with management and report any job-site issues promptly.

Qualifications: 

• High school diploma or GED required.
• At least 1–2 years of experience in garage doors, construction, electrical, HVAC, or a related trade.
• Mechanically inclined with strong problem-solving skills.
• Valid driver’s license with a clean 3-year driving record.
• Ability to lift 75+lbs, work on your feet, from a ladder and perform tasks in outdoor conditions.
• Strong communication and customer service skills.
• Ability to pass a background check and drug screen.
• Comfortable with face-to-face customer interaction and upselling when appropriate.
• Ability to read and follow detailed instructions.
• Reliable, safety-driven, and committed to high-quality workmanship.

Benefits:

• Full-time schedule with competitive pay
• Medical, dental, 401(k), PTO, and holiday pay
• Opportunities for advancement
• Supportive, team-oriented work culture

Requirements 

• Valid and 3-year minimum clean driving record (MVR).
• Ability to pass a background check
• Ability to work a full-time schedule
• Ability to lift 75+lbsin outdoor conditions
• Reliable, punctual, and committed to quality work

Show Up for Southeastern Garage Doors (Banko) & Southeastern Garage Doors (Banko) Will Show Up for You.

We value reliability, teamwork, and long-term growth. When you commit to showing up—ready and on time—we commit to supporting your career and providing opportunities for advancement.

Equal Opportunity Employer

It is the policy of Southeastern Garage Doors (Banko) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeastern Garage Doors (Banko) will provide reasonable accommodations for qualified individuals with disabilities. PGM

NOTE: We run a background and MVR checks prior to interviews.