Medical Scheduler

Description

MUST have 2 years of experience working at a medical office or will not be considered. TEMPORARY for 3 months, Per-diem position for a Medical Scheduler / Receptionist. We are looking for a smart, talented and resourceful. This is a critical position in our practice. As a Medical Scheduler / Receptionist, you will be relied upon to represent us and yourself with integrity and excellence. This position offers you the opportunity to consistently interact and work with patients seeking mental health and wellness services. It also offers the ability to learn and grow in other areas of the practice for those seeking to expand their skills and grow their career. Must be reliable and responsible and have good computers skills. Prefer experience with eClinical works EMR.

HOURS: Monday - Friday 7am-12pm, flexibility on schedule.

ESSENTIAL FUNCTIONS MAY INCLUDE

• Greet patients, in a friendly welcoming manner.
• Verify and collect demographic information and accurately input into EMR (email address, pharmacy, and insurance information).
• Understand and explain to patients insurance copay versus deductible versus coinsurance.
• Collect co-payment, any patient balances, and post balances to patient account and reconcile monies at end of shift.
• Screen phone calls and answer basic billing questions in regard to patient balance (i.e., copay, deductible, and/or co-pay related.
• Complete medical record requests within 30 days.
• Operate front office equipment (phones, fax, copy, credit machines, etc.)
• Assist patients when issues arise while get connecting to their Tele-visit appointment.
• Assist as needed in other areas; i.e., mental health coverage, scanning paper charts, attaching faxes to appropriate charts.
• Print list of appointments for the following day and scan any paper chart into the EMR.
• Explain and hand out HIPAA form and all other consents to patients.

ABOUT US
The L3Harris Family Medical Center (L3HFMC) was established to provide L3Harris employees in Brevard County access to convenient, high quality healthcare services. To contribute to the health and wellbeing of all L3Harris employees and their families. Access to the center has been expanded to include all employees and their extended family members, regardless of whether they are enrolled in the company's medical coverage. L3HFMC provides a broad range of medical care to patients of all ages.

Requirements

QUALIFICATIONS

• High school diploma or equivalent.
• Prior experience in a medical office or clinic setting is required.
• Proficiency with EMR/EHR systems such as eClinicalWorks or similar platforms .
• Knowledge of medical terminology and insurance eligibility is required.
• Strong computer skills.
• Excellent organizational skills with attention to detail in documentation review and data entry.
• Exceptional customer service skills with professional phone etiquette and communication abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
• Familiarity with HIPAA regulations and healthcare compliance standards is essential.