Enterprise Controller

Enterprise Controller

The Department of Finance provides centralized structure and support for the City of Norfolk's financial operations, including: financial reporting; debt and cash management; payroll; procurement; risk management; financial system administration and support; accounts payable; collections; retirement and parking financial operations. Finance's Parking Financial Operations division manages all accounting, reporting, budgeting, and revenue oversight for the City's parking activities, ensuring strong financial controls, timely monthly reporting, accurate year-end projections, and audit readiness within the City's general ledger system. We work hard, support one another, and remain committed to valuing and investing in our greatest resource — our people. In addition to core accounting and reporting responsibilities, this position directs critical tasks such as preparing complex and detailed reconciliations (for example fund, bank, investment, and grant), performing high-level analyses, tracking and reporting a variety of activities, and ensuring compliance with federal, state and local requirements. It will also be heavily involved in external audits.

The Enterprise Controller is responsible for the financial management of the Parking Enterprise Fund, including budget preparation, audit coordination, billing system oversight, and strategic financial planning. Key Responsibilities:

• Coordinate financial management functions: develop annual operating budget, prepare year-end audit work papers, monitor capital improvement project expenditures, and provide strategic guidance to ensure sound financial practices.
• Analyze and prepare financial statements, including statements of net position, revenues, expenses and changes in net position, and cash flows with accompanying notes.
• Ensures financial transactions and reports comply with both US GAAP (Generally Accepted Accounting Principles) as well as Governmental Accounting Standards as appropriate.
• Lead internal and external audits: serve as primary contact for auditors, coordinate document requests, ensure timely responses, and timely implement audit recommendations.
• Produces financial analyses, dashboards, and management reports to support strategic decision-making and operational planning.
• Supervise and evaluate accounts payable, accounts receivable and customer service personnel; establish goals, coach team members, foster collaboration, and implement cross-training programs to strengthen operational resilience.
• Streamline processes to improve productivity while maintaining internal controls; develop policies and standard operating procedures; encourage continuous improvement.
• Manage billing systems and customer service functions: implement technologies to enhance billing accuracy, streamline collections, and improve customer satisfaction while ensuring revenues are reconciled and recorded timely and accurately.
• Reconciles bank activities with the financial system regularly and promptly investigates and resolves differences.
• Provides leadership on departmental and special projects: contribute to strategic plans, policies, and goals; participate in committees and teams.

Required:

• Minimum five (5) years in accounting.
• Bachelor's degree in accounting or related field.

Strongly preferred:

• Working knowledge of U.S. GAAP.
• Municipal or government accounting experience.

Skills:

1. Excellent verbal and written communication.
2. Ability to work under pressure and meet intensive deadlines.
3. Strong attention to detail and ability to manage multiple concurrent tasks.

Work Schedule:

• Monday – Friday, 8:00AM – 5:00PM, 40 hours per week