Lockbox Mail Support Specialist Tues-Fri 7:30pm-6am

Lockbox Mail Support Specialist Tues-Fri 7:30pm-6am Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION

Performs a variety of moderately complex operator duties on a production machine, following well-defined and established procedures. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operate and perform all related duties on the high speed sorter equipment. Operate and perform all related duties on the Opex Matrix. Perform routine maintenance on equipment. Perform quality checks and basic troubleshooting of equipment. Perform all duties in the incoming mail prep area. Meet and maintain production standards as set by the assigned department. Assist with training of new employees. Review, sort, and audit materials as needed. Communicate equipment issues, as occurring, to management team. Complete all assigned paperwork and report on equipment’s productivity. Coordinate with other shifts to ensure deadlines are met. Perform general housekeeping on and around equipment. Perform all work in accordance with established safety procedures. Comply with banking Regulations as they relate to customer confidentiality. Perform any other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

High school diploma or equivalent. One (1) year experience in a production or Lockbox environment preferred.

WORKING CONDITIONS

Work is often physically strenuous. May be exposed to moving/vibrating objects, parts, and tools. May be exposed to dusty conditions, chemicals, and loud noises. Frequently kneels, squats, bends, and stands. Occasionally lifts and moves objects up to 50 lbs. Work frequently consists of repetitive motions. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at or by consulting with your talent acquisition partner. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Dormont Manufacturing Co