Quality Assurance Supervisor

Quality Assurance Supervisor

Responsibilities:

As our Quality Assurance Supervisor, you will:

• Lead the facility's Food Safety & Quality programs, ensuring compliance with Bigelow standards and regulatory requirements.
• Serve as the site's SQF Practitioner and oversee HACCP, Food Safety, and Quality systems.
• Partner with Production, Maintenance, Warehouse, and Corporate Quality teams to promote a culture of food safety and continuous improvement.
• Lead internal audits and support customer, regulatory, and third-party audits.
• Investigate quality issues, identify root causes, and implement effective corrective and preventive actions (CAPA).
• Manage non-conforming materials, quality holds, and product disposition decisions.
• Train and coach employees on food safety, GMPs, sanitation, and quality expectations.
• Monitor quality performance metrics, analyze trends, and recommend improvements.
• Maintain accurate quality documentation and ensure compliance with SQF, FDA, and other applicable requirements.
• Supervise Quality and Sanitation team members and contribute as a member of the plant leadership team.

Qualifications:

We're looking for someone who has:

• Experience in Food Safety and Quality within a food or beverage manufacturing environment.
• Working knowledge of HACCP, SQF, GMPs, FDA regulations, and food safety systems.
• Strong problem-solving and root cause analysis skills.
• Excellent communication skills and the ability to build effective working relationships across departments.
• A team player who leads by influence, communicates effectively, and builds trust across the organization.
• Experience leading audits, corrective actions, and continuous improvement initiatives.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.

Preferred Qualifications:

• HACCP and PCQI certification (or willingness to obtain within one year of hire).
• Experience as an SQF Practitioner.
• Supervisory or leadership experience in a food manufacturing environment.
• Bachelor's degree in Food Science or a related field (or equivalent combination of education and experience).

Preferred Skills:

• Well organized: Intermediate
• Adaptable to fast-paced environments: Intermediate
• Ability to handle multiple priorities: Intermediate
• Microsoft Office Suite: Intermediate

Preferred Behaviors:

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group

Preferred Education:

Bachelors or better.

Preferred Licenses & Certifications:

Food Safety and HACCP

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.