Field Service Engineer

Field Service EngineerWe are looking for an experienced Field Service Engineer that can leverage their skills and experience to support our team. This position will require a self-motivated, "hands on" engineer that can understand and learn new processes. The ideal candidate will have effective communication skills, strong writing abilities, can work with multiple organizational teams, has strong problem-solving skills, is innovative in their thinking, and is detail oriented with a desire to "roll up their sleeves" to help the team get the job done.Responsibilities:Read and interpret project start up plans, prints, drawings, or job write-ups and compare to what has been designed and built, checking for any discrepancies, errors, problems or potential problems or questions.Field telephone calls from customers and determine need and/or problem by interpreting their questions and asking for pertinent information. Advise customer on troubleshooting and attempt to solve their problem over the phone.Travel to job sites as needed and assist in start-up and/or field test of product for customer. Using company guidelines, adapt usual testing methods for on-site applications. Communicate appropriate information to customer and answer questions as needed.Travel to job sites as needed and provide trouble-shooting services to solve errors, problems or potential problems of product on site. Communicate appropriate information to customer and answer questions as needed.Communicate all findings to necessary company personnel. Prepare, create and distribute appropriate testing reports. Obtain acceptance documents from customer as necessary.Assist in the testing of electrical controls in the Electrical Test Area when not traveling.Assist with load testing as needed.Requirements:High School diploma, G.E.D. or applicable on-the-job experience.Valid Driver's License.Further formal education in basic electronics or a minimum of 2 years' experience in a similar environment.Strong knowledge of parallel to utility systems, PLC programming, generator cross current systems and the paralleling of two or more generators, synchronizers, governors, protective relays and other, related electrical and electronic fundamentals.Demonstrated ability to read and interpret schematics, plans, drawings, prints or similar job write-ups and how they apply to design or product.Strong knowledge of programmable logic controls and generators of all sizes and their relationships to diesel or gas engines.General computer literacy.Must be willing and able to travel, including out of the country, and work overtime as needed.