Field Service Technician - On Site - Ball Ground, GA
Harpak-Ulma Packaging
Job Description
Job Description
Field Service Technician – Travel, Troubleshoot, and Innovate!
???? Location: Ball Ground, GA (On-Site)
???? Travel: 70-85% (Nationwide)
???? Compensation: Based on experience
Do you love solving mechanical and electrical puzzles? Are you ready to take your skills on the road and help customers keep their cutting-edge packaging equipment running at peak performance? If so, Harpak-ULMA is looking for YOU to join our team as a Field Service Technician (FST)!
???? What You'll Do:✅ Troubleshoot & Repair – Diagnose and resolve mechanical/electrical issues on high-tech packaging machines.
✅ Install & Maintain – Set up, calibrate, and optimize equipment at customer locations.
✅ Remote & On-Site Support – Provide expert assistance both in person and via cutting-edge remote support technology.
✅ Customer Engagement – Deliver top-tier service while training customers on proper machine operation.
✅ Team Collaboration – Work closely with experienced technicians, engineers, and service managers.
???? Technical Skills: 3+ years of experience in troubleshooting mechanical/electrical issues.
???? Problem-Solving Mindset: Ability to think on your feet and adapt to challenges.
???? Customer-Focused Approach: Strong communication skills and a "Can Do" attitude.
???? Flexibility: Willingness to travel extensively (70-85%) and adapt to changing schedules.
???? Training & Growth: Willing to undergo comprehensive training, including online, in-house, and shadowing senior FSTs.
✅ Hands-on Training – Get expert mentorship and cross-train on multiple product lines.
✅ Career Growth – Advance your skills and technical expertise in a high-demand industry.
✅ Cutting-Edge Technology – Work with state-of-the-art packaging machinery.
✅ Team-Oriented Culture – A collaborative environment that values innovation and problem-solving.
???? Ready to start an exciting career where every day brings a new challenge? Apply now and become a key player in keeping our customers' operations running smoothly!
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