Residential Program Director

Residential Program Director

Salary Range $70,000.00 Salary/year Position Type Full Time Job Shift Day Education Level Masters Category Management

Description

Program Director – Residential Behavioral Health

Lead. Inspire. Change Lives.

St. Augustine Youth Services (SAYS) is seeking an experienced Program Director to lead our residential behavioral health program serving children and adolescents. This leadership position is responsible for the daily operation of our residential treatment program, ensuring exceptional care for youth while maintaining compliance with Medicaid, Florida regulations, and CARF accreditation standards.

If you are passionate about making a difference, developing staff, and leading a high-performing clinical team, we encourage you to apply.

What You'll Do

As the Program Director, you will provide leadership, oversight, and clinical support for our residential treatment program by:

• Supervising Residential Supervisors, Behavioral Health Technicians, House Parents, and Awake Staff
• Ensuring quality services that meet Medicaid, CARF, and state regulatory requirements
• Managing program quality assurance activities and reviewing incident reports
• Serving in the on-call rotation and responding to program needs as necessary
• Providing clinical services, including individual, group, and family therapy when needed
• Completing residential admissions, assessments, and coordinating referrals
• Assisting with discharge planning and transition services
• Participating in multidisciplinary treatment team meetings, staffing, and Independent Living planning
• Maintaining accurate documentation, treatment records, and required reports
• Developing and overseeing residential behavior management systems and point programs
• Maintaining program calendars for activities, appointments, and treatment events
• Providing crisis intervention in residential, school, or community settings
• Coaching, mentoring, and developing direct care staff
• Participating in community outreach, partnership development, and fundraising initiatives
• Ensuring all incidents are properly reported internally and through required reporting systems

Qualifications

Required

• Master's Degree in Social Work, Counseling, Psychology, Marriage & Family Therapy, or a related behavioral health field
• Minimum of two (2) years of experience working with children or adolescents
• Experience supervising clinical or residential staff
• Valid Florida driver's license with an acceptable driving record
• Ability to successfully pass Level II Background Screening and meet Affidavit of Good Moral Character requirements

Preferred

• Residential treatment experience
• Medicaid documentation experience
• CARF accreditation experience
• Florida child welfare or behavioral health experience
• Crisis intervention and trauma-informed care experience

What Makes You Successful

We're looking for someone who:

• Leads with integrity, professionalism, and compassion
• Builds positive relationships with youth, families, staff, and community partners
• Thrives in a fast-paced residential treatment environment
• Communicates effectively both verbally and in writing
• Coaches and develops employees through mentorship and accountability
• Creates a structured, therapeutic, home-like environment for youth
• Demonstrates excellent organizational, documentation, and problem-solving skills
• Works collaboratively with multidisciplinary treatment teams

Schedule

• Full-time (40+ hours/week)
• Evening availability required
• Weekend work as needed
• Participation in an on-call rotation

Why Join SAYS?

At SAYS, you're more than an employee—you become part of a mission-driven team dedicated to changing lives.

We offer:

Mission-focused work that truly matters

Supportive leadership and collaborative team environment

Opportunities for professional development and certification

Stable full-time schedule

Meaningful relationships with youth and families

Competitive benefits package:

• Two Weeks Personal Time Off (PTO)
• One paid Personal Mental Health Day
• Employer Healthcare Contribution: Approximately $7,000 annually toward insurance costs
• 401(k) Retirement Plan through Voya Employer match available based on annual funding
• Employee Assistance Program (EAP) Employer-paid confidential counseling/support services
• Tuition Reimbursement for Higher Education (Available based on annual funding)

Apply today and help change the lives of Florida's youth.