Guest Services Agent
TradeJobsWorkforce
ABOUT THE POSITION:
-Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.
-Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.
-Answer guest questions regarding local area facilities and be able to give proper directions to these areas.
-Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards.
-Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest.
JOB REQUIREMENTS:
-High school graduate or GED certificate, with an aptitude for math.
-Previous hotel front desk and SMS computer experience a plus.
-Basic computer skills a must.
Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night.
Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Guest Services Agent in Albany, NY vacancy
$23.6 per hour
...reservations from visitors and take the details of all arriving guests including payment information. Provide information to guests... ...hotel procedures. Qualifications ~1 year of customer service preferred ~ High school diploma or equivalent ~ Must have a...SuggestedLocal areaImmediate startRelocationDoubleTree by Hilton Miami Airport Convention Center
Albany, NY3 days ago- ...ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest...SuggestedLocal areaNight shift
TradeJobsWorkforce
Albany, NY20 hours ago - ...in Latham, NY is seeking a courteous Front Desk Associate to greet guests, handle check-ins/outs, and ensure a positive first impression. The ideal candidate will deliver exceptional customer service, communicate clearly, and work effectively in a fast-paced environment...SuggestedPart timeLocal area
SHRI HARI INCORPORATED
Latham, NY19 hours ago - ...Guest Service Representative The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is...SuggestedWork experience placementAfternoon shiftEarly shift
Nothing Bundt Cakes
Albany, NY2 days ago $17 per hour
...JOB SUMMARY The Guest Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. He/she is also responsible for all reservation and...SuggestedHourly payShift workWeekend workAfternoon shiftHilton Worldwide Holdings
Albany, NY1 day ago- ...Remote Guest Services Representative – Travel About the job Remote Guest Services Representative – Travel We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses...Remote workFlexible hours
Elevationtravelpartners
Albany, NY5 days ago $17 per hour
...individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels... ...on experience. Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment...Hourly payFull timePart timeShift workWeekend workComfort Inn & Suites- East Greenbush Albany
Castleton On Hudson, NY4 days ago- ...step of the process. Responsibilities include handling reservations, confirmations, check-ins/outs, and documentation in internal systems. Candidates should have 2+ years in customer service and strong MS Office skills, with the ability to work #J-18808-Ljbffr SedgwickRemote job
- ...are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have... ...courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest...Full timeTemporary workFlexible hoursNight shiftAfternoon shift
$17 - $20 per hour
...Express & Suites , we pride ourselves on delivering exceptional guest experiences with a personal touch. Whether guests are here for... ...are seeking a friendly, reliable, and customer-focused Guest Services Agent to join our front desk team. As the first point of contact...Hourly payFull timePart timeWorldwideFlexible hours$45k - $60k
...Lia Auto Group is searching for Service BDC Appointment Coordinator(s) to enhance our service team. The successful candidate will be proactive and enthusiastic, ready to provide outstanding customer service. Responsibilities include making outbound calls, addressing customer...Lia Auto Group
Albany, NY19 hours ago- ...Talbots Albany store is seeking a part-time associate to cultivate relationships with customers and drive sales through personalized service. You will engage shoppers, upsell through style advice, and participate in store events while maintaining a welcoming environment....Part timeWeekend workAfternoon shift
Talbots
Albany, NY19 hours ago - ...Dreamstravelcr is seeking a Virtual Travel Client Services Coordinator to assist clients throughout their travel journey. You will provide support, share helpful information, and ensure clients feel prepared for their trips. The role involves communicating with clients...Remote work
Dreamstravelcr
Albany, NY2 days ago - A travel services company is seeking a Travel Customer Service Representative to support clients throughout their travel journey. In this remote role, you will be responsible for managing inquiries, assisting with bookings, and ensuring customer satisfaction. Candidates...Remote work
Rudybtravel
Albany, NY3 days ago - ...Night Auditor Job Duties: Welcome guests in a warm and friendly manner overnight. Ascertains guests lodging, purchasing needs.... ...resort or hotel operations. Acts as the site liaison for the services and sales center. Works collaboratively with any resort associates...Shift workNight shift
TradeJobsWorkforce
Albany, NY1 day ago $17 - $18 per hour
...are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have... ...Program – up to $225.00 per referral Responsibilities Perform guest services functions as required (e.g., check guests in/out, take...Hourly payTemporary workWork at officeFlexible hoursShift workNight shiftAfternoon shiftTurf Hotels
Albany, NY2 days ago- ...for a talented Hotel Night Auditor to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible schedules, hands-on training,...Flexible hoursNight shift
TradeJobsWorkforce
Albany, NY1 day ago $17.5 - $19 per hour
...Breakfast Attendant prepares food for buffet line and serves guests. Physical Requirements include lifting a minimum of 30 lbs., walking... ...and courteous manner at all times. Prepare food for service as designated by brands standards. Keep serving line clean and...Hourly payFull timeShift workWeekend workBBL Hospitality
East Greenbush, NY4 days ago- ...requires an enthusiastic and friendly demeanor to welcome members and guests. Responsibilities include conducting tours for potential... ...clean and welcoming. The ideal candidate will excel in customer service and have a passion for fitness. Full-time staff can enjoy...Full time
- ...fully integrated approach to hospitality services — all with outstanding client service. Our... ...operations. Also works as a front desk agent during shift as needed. ESSENTIAL JOB FUNCTIONS... ...generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant...Local areaImmediate startShift workNight shift
$18 per hour
JOB SUMMARY The Guest Representative is responsible for the preparation and disposition of all night audit checklist work and reports.... ...also responsible for providing attentive, courteous and efficient service to all guests throughout their stay while conducting the front...Part timeWork at officeShift workNight shiftWeekend workDay shiftEarly shift$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Albany, NY5 days ago$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...Hourly payFull timeTemporary workWork experience placementLocal areaFlexible hoursShift workNight shift- ...Manager to lead the Comfort Inn in Glenmont, NY. The successful candidate will oversee all hotel operations, ensuring exceptional service, managing staffing, and driving revenue growth. With a commitment to excellence, Shiv Baba LLC offers a supportive culture where employees...
Shiv Baba Llc
Glenmont, NY19 hours ago - ...our team at Comfort Inn in Glenmont, NY. This is an exciting opportunity for a hospitality professional who is passionate about guest service, team leadership, revenue growth, and operational excellence. Responsibilities Oversee all hotel operations including Front Desk...Flexible hours
Shiv Baba Llc
Glenmont, NY3 days ago $16 per hour
...We are hiring immediately for full time FOOD SERVICE WORKER positions. Location : Empire State Plaza - 1 Empire State Plaza, Conference Room 105A, Albany, NY 12242. Note: online applications accepted only . Schedule : Full time; Monday through Friday, 7...Hourly payFull timePart timeLocal areaImmediate startRemote workMonday to FridayFlexible hours$18 per hour
...Operations Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and... ...are followed. Answer inquiries pertaining to hotel policies and services. Attend staff meetings to discuss company policies and guest...Hourly payFull timeShift workDelMonte Hotel Group
Albany, NY1 day ago$75k
...you will oversee all aspects of hotel operations, ensuring excellent guest experiences and managing staff. Candidates should have 3 to 5 years of relevant experience and possess strong customer service and organizational skills. The position offers a competitive salary...DelMonte Hotel Group
Albany, NY3 days ago- ...questions and providing trip support. Ideal candidates are organized, possess strong communication skills, and have experience in customer service. We offer comprehensive training, continuous support, and access to travel-related perks while working within a collaborative team...Remote job
$90k
...General Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and... ...programs are implemented, followed and supported. • Monitor customer service by speaking with guests, reviewing written guest satisfaction...Full timeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Agent. Be the first to apply!
Related searches
- guest service Albany, NY
- guest services associate Albany, NY
- guest service ambassador Albany, NY
- guest service support expert Albany, NY
- seasonal guest services representative
- guest services representative
- overnight guest service representative
- hotel concierge
- guest services agent winter seasonal
- hotel guest service agent