Circulation Supervisor - Mount Saint Mary College (Newburgh, NY)

Circulation Supervisor – Mount Saint Mary College (Newburgh, NY) Mount Saint Mary College seeks a Circulation Supervisor to oversee the daily operation of Access Services within the Kaplan Family Library. This position manages circulation services, student staffing, course reserves, library access functions, and patron support while ensuring a high level of customer service. The Circulation Supervisor serves as the primary daytime Access Services staff member and works collaboratively with library personnel to support student success, resource accessibility, and library operations. Primary Responsibilities: Manages all Access Services and front‑facing functions, including circulation and loaning of materials both internally and externally. Hires, supervises and trains all work‑study and part‑time staff. Primary staff member responsible for creating/updating all training and policy procedures for work‑study and part‑time student workers, including orientation sessions prior to each semester. Assigns and schedules students at service desks in the library based on staffing needs, patron needs (reference analytics), and students’ abilities and experience. As the primary Access Services staff member in the building during the day: Enforces policies with library users. Serves as primary tech support resource for students in the library during business hours. Assists users with hardware and software matters and refers to IT as appropriate. Opens library, ensuring that library users are able to access the building and all equipment is turned on. Maintains up‑to‑date opening procedures. Assists library users with quick questions, helps them locate materials, and provides other general library services. Monitors building conditions; reports urgent problems to Access Services Librarian, or Security. Manages work study and part‑time student schedules and payroll. Responsible for all course reserves and permanent reserves. Gathers, maintains, compiles, and analyzes hourly headcounts, interlibrary loan, circulation, and student employee statistics. Works with Access Services librarian to create a schedule of library hours for each term, consulting the Academic Calendar, schedule of classes, accelerated schedules, and other resources as necessary. Oversees Room Reservation system coordination and serves as backup for Astra and other room reservation systems, as well as Facilities work orders. Responsible for item repair and maintenance. Assists with digital signage system functionality. Initiates and carries out, in conjunction with supervisor, senior fines mailing. Maintains the new books kiosk. Develop signage and displays to draw attention to the collection. Assists Copy Cataloger with batch deletion of MARC records. Helps empty book drop and check in returned items. Assists Access Services Librarian with selecting, creating and disseminating promotional and informational materials for Mount Saint Mary College Library events. Assists with library events, including execution, student staffing, and assignments. Under the guidance of the Access Services Librarian, may facilitate overall event logistics. Salary Range: $23 to $28 per hour Qualifications: Education: Associates Degree required; BA/BS preferred. Required Skills: Excellent oral, written and interpersonal communication skills; proven ability to work with college‑age students; supervisory and management skills; strong customer service philosophy; congenial and courteous demeanor; professional appearance; commitment to providing quality library service; ability to complete book repairs with meticulous attention to detail; strong computer skills, including proficiency with Microsoft Office applications; ability to troubleshoot minor software and hardware problems. Preferred: Working knowledge of an integrated library system (preferably Sierra); previous library work experience. Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from individuals of all backgrounds, experiences, and perspectives. #J-18808-Ljbffr Ramapo Catskill Library System