Store Operations Specialist

What We Commit To - Our Employee Ownership Values As an employee-owner, you're expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins. Collaboration and unity drive our performance and customer experience. Learning and Adapting to Constant Change We embrace growth, innovation, and feedback Change is not a barrier-it's a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like Owners Every task matters, and we take full responsibility for the results. Ownership means accountability, care, and drive to go above and beyond. Expecting Honesty and Integrity in All That We Do Trust is the foundation of our relationships-with customers and with each other. We act with transparency, fairness, and respect at all times. Schedule: The Seasonal Store Operations Associate must have evenings and weekends availability and must be able to work Black Friday. The employment would be temporary, lasting for 60 days but can evaluate for permanent employment towards the conclusion. There are 2 waves of employment dates: October 5th to December 5th and November 2nd to January 2nd. Store Operations Responsibilities: Unload product from freight boxes. Tag, fold, hang, and stage merchandise for display. Restock merchandise on the sales floor and bring product to the floor for display. Assist customers and salespeople with retrieving and loading purchased product. Recover displays including rehanging, refolding, retagging, and restocking from backstock. Register / Front End Responsibilities: Assist cashiers and customers with loading purchased product including curbside pickups. Ensure registers are filled with shopping bags and boxes. Restock consumable displays (pop, candy, etc.) with accuracy and attention to detail. Organize shopping carts and baskets, wipe down, and disperse between floors. Collect clothing hangers and organize in the freight room hanger area. Correctly distribute items back to the sales floor from register returns. Straighten and recover sales floor displays with efficiency and attention to detail. Collect and organize products to complete orders from assigned lists Pack, seal, label, and affix postage to prepare materials for shipping Understand brands, shops, and internal inventory systems Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements Communicate with leadership and other team members to resolve problems or questions Maintain a clean and organized work area General Responsibilities: Maintain an orderly appearance of work area, general cleaning, and organization around the store and in back stock areas. Ability to navigate store technology including handheld phones and inventory scanner, Microsoft Office programs, and basic computer knowledge. Demonstrated attention to detail, and the ability to be organized and multitask. Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to effectively present information in one-on-one and small group situations to customers and other associates. Ability to work independently and with the team. Exercise judgment and tact and be able to effectively work with all levels within the organization. Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures. Willing to do other tasks as assigned by the leadership team and support leads. Ability to work the assigned schedule which may include; varied hours, evenings, weekends, and holidays. Must be able to work at least 2 of the 3 days of Thanksgiving weekend (Nov 24-26, 2023). Requirements: Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you" Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback Ability to adapt to a changing work environment Ability to apply concepts of basic math, grammar, punctuation and spelling Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience: The ideal candidate will have a minimum of a high school diploma, or general education degree (GED), 1-3 months of related experience or training; or equivalent combination of education and experience. Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr