Senior Business Operations Coordinator

Date Posted: Aug 14, 2026 Preferred Location: Wallingford, CT, United States Alternate Location(s): USA Remote Internal Requisition ID: 2026-218 Requisition Type: Replacement Position Remote Type: Hybrid Remote On Call Required: No Travel Required: No Why You’ll Love Working at Ross Video: At Ross Video, you’ll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are designed to be intuitive, reliable, and to deliver exceptional results—because our customers’ success is everything to us. If you’ve ever watched live television, breaking news, major sports, or a Hollywood award show, you’ve seen our technology in action. Join us behind the scenes and help make unforgettable live moments possible. Job Overview The Senior Business Operations Coordinator provides administrative and coordination support to Ross Production Services (RPS), with a primary focus on event costing, bill-backs, invoicing support, and operational efficiency. This role ensures business transactions and event-related costs are processed accurately and on time while supporting process improvement initiatives, coordinating activities across teams, and identifying opportunities to simplify and streamline business operations. Key Responsibilities Process and review event costs, ensuring expenses are accurately assigned to the appropriate event, project, or customer. Prepare and process customer and internal bill-backs, including supporting documentation. Collect, review, and process employee and freelance timesheets, following up on missing or incomplete submissions. Process event-related invoices, expenses, purchase documentation, and other financial transactions. Maintain accurate event records and ensure all supporting documentation is complete and properly filed. Coordinate with Finance, Operations, and other internal teams to resolve billing, payment, timesheet, and event-cost issues. Support event close-out activities by ensuring outstanding costs, expenses, timesheets, and invoices are processed in a timely manner. Maintain administrative documentation and workflows while continuously identifying opportunities to simplify, standardize, and improve routine business processes. Assist with implementing process improvements and ensuring updated procedures are adopted and followed. Monitor key operational tasks and follow up with stakeholders to ensure deadlines and requirements are met. Assist with the development, maintenance, and documentation of standard operating procedures and business processes. Provide guidance and support to team members on operational procedures, systems, and administrative requirements. Support management with operational initiatives, process changes, and other business coordination activities as required. Qualifications and Experience College diploma or an equivalent combination of education and relevant experience. Experience in business administration, operations coordination, billing, payroll administration, finance administration, or a related field. Strong ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency with Microsoft Excel, Outlook, and other standard business software applications. Experience with ERP, accounting, payroll, expense management, or time-entry systems is considered an asset. Ability to work independently while coordinating activities across multiple departments. Demonstrated ability to identify, improve, and streamline administrative and operational processes. Key Attributes Highly organized, dependable, and detail-oriented. Comfortable managing a higher volume of operational and financial transactions. Proactive in identifying and resolving routine operational issues. Strong communication skills with excellent follow-through and accountability. Collaborative, customer-focused, and service-oriented approach. Continuous improvement mindset with a focus on efficiency and operational excellence. What We Offer Ross provides competitive compensation, comprehensive benefits, and the flexibility you need to do your best work, including flexible hours, generous paid time off, and a wellness allowance. You’ll also have the opportunity to share in our success through our employee share ownership program and grow your career with ongoing learning and development support. We value connection and collaboration, with plenty of events and opportunities to build relationships across the company. Most importantly, you’ll be part of a team that’s passionate about what we do and how we do it. Use of Artificial Intelligence in Hiring Ross uses a secure, closed AI system to support recruitment. Your information is protected and used only to help us efficiently identify qualified candidates. We encourage all applicants to apply, even if you do not meet every requirement - if you bring relevant skills, enthusiasm and a willingness to learn, we want to hear from you. Our Commitment to Fostering an Inclusive Environment We want you to bring your authentic self to work, regardless of race, color, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. Inclusivity drives innovation and creativity, and that’s something we’re passionate about! If you require accommodations throughout any stage of the recruitment, assessment, and selection process, please contact our Talent Acquisition team at View email address on click.appcast.io, and we will make all reasonable efforts to accommodate your request. #J-18808-Ljbffr