Data Entry Clerk

Returns Clerk

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

About The Role

The Returns Clerk will support the department by completing required documents, including but not limited to all RTV's (Return-To-Vendor), using the company database.

Hourly Pay: $21.19/hour

Work Schedule: Monday - Friday / 5am - 1:30pm

What You Will Do

Processing Functions

• Log incoming returns according to procedure.
• Safely remove and open palletized cartons.
• Accurately inspect and grade returned shoes to ensure that customers receive their due credit and resale value of shoes are maximized.
• Clean shoes using cleaning products.
• Prepare shoes for return to stock (RTS) by ensuring shoeboxes are in good condition, tissue paper is in place and presentable, and no customer specific ticketing remains anywhere on the shoebox or within. Any remnant tickets, labels, or glue is to be removed with a heat gun.
• Correctly complete required returns documents and attach customer paperwork.
• Mark shoeboxes and/or RTS cases as required in order to identify who processed the return.
• Follow all other processing procedures in an accurate and efficient manner.
• Follow special procedures, such as RTV allowance customers, Non-SKX returns, consumer returns, etc.
• Pack assorted damage cases and palletize according to jobber specifications.
• Assemble shoeboxes and cases.
• Sort pairs and cases.
• Validate accuracy of processors' work.
• Scan receivers according to procedure.
• Print UPC labels according to procedure.
• Handle cancelled orders: prepare for RTS. Perform appropriate system transactions via RF.
• Copy and file returns paperwork.

Product Handling Functions

• Verify counts and note incoming and outgoing bills of lading and other paperwork for accuracy. Follow procedures for handling receiving/shipping paperwork.
• Assist EO's in tracking pallets of all types pertaining to returns functions.
• Palletize, stage, and locate cases, totes, and pallets following applicable system procedures for transacting inventory.
• Quickly and accurately input returns documents according to procedure.
• Verify accuracy of input returns documents.
• Perform any other clerical duties related to the returns process, for example, gathering documents for transfer to corporate according to procedure.
• Gather information and input data into computer for department reporting, including all special logs, lists, and databases.
• Help maintain a clean work environment.
• Follow all safety rules.
• Report observations of employees violating safety or other procedures.
• Perform other returns duties appropriate for position requirements as necessary.
• Perform other general warehouse duties appropriate for position requirements as necessary.

Requirements

• High school diploma or equivalent preferred
• 2-2 1/2 years experience in warehousing, processing, clerical environment
• Prior experience working on a warehouse management system preferred.
• Basic PC/Windows knowledge required.
• Typing/input speed equivalent of 25 words per minute.

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing View email address on click.appcast.io.