Commercial Sales Representative

Commercial Sales Representative

MillTown is seeking a dynamic and results-driven Commercial Sales Representative to join our team. This individual will serve as the direct point of contact for commercial customers, ensuring their needs are met and questions are addressed promptly. The ideal candidate will excel at building relationships, managing projects, and driving sales, including securing recurring preventative maintenance contracts. This role offers a base salary with additional incentives for meeting sales and contract goals.

MillTown has provided industry-leading services to grow our business for over 45 years and we're on a mission to be a great place to work. We specialize in delivering high-quality plumbing, heating, cooling, and electrical services to residential and commercial customers in northeast Massachusetts.

Essential Duties and Responsibilities

• Serve as the direct point of contact for commercial customers, addressing inquiries and providing solutions.
• Prepare quotes for projects that exceed COD (cash on delivery) thresholds.
• Present project details and proposals to Project Managers (PMs).
• Collaborate with PMs to follow up on project progress and ensure customer satisfaction.
• Develop and secure contracts for recurring preventative maintenance, including services such as drain maintenance.
• Train a Commercial Service Coordinator (CSC) to accurately rewrite and manage invoices.
• Coach CSCs to follow up with customers after each service call.
• Assist with collecting payments from customers as needed.

Desired Skills and Experience

• Proven experience in commercial sales, preferably in a service-oriented industry.
• Strong interpersonal and communication skills.
• Ability to manage multiple projects and collaborate effectively with cross-functional teams.
• Detail-oriented with excellent organizational skills.
• Proficient in creating quotes, contracts, and managing customer follow-ups.
• Self-motivated with a results-driven mindset.
• Clear and enthusiastic communicator.

Qualifications

• Highly organized with exceptional follow-through.
• Strong verbal and written communication skills.
• Must be able to perform all essential duties satisfactorily.
• Highly experienced background in plumbing trade and well versed in MA plumbing code.
• Experienced in quoting commercial projects.

MillTown Plumbing, Heating, Cooling, and Electrical, Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability, or any other characteristic protected by applicable law.

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