Clinical Business Analyst Level II

Pay Range NYC Health + Hospitals provided pay range: $74,288.00/yr - $95,000.00/yr. Marketing Statement NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Typical Responsibilities Analyze and document business requirements and processes; communicate requirements to technical personnel through basic conceptual data, process models and flowcharts, and technical specifications. Interview end users, stakeholders, and project sponsors to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and departmental protocols/standards. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs. Define external interfaces, constraints, quality issues and other non-functional requirements. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions. Partner with project managers to complete requirements documentation in accordance with project schedule. Plan, organize, facilitate, and lead meetings and workgroups, and oversee and execute follow-up activities. Ensure software development team accounts for all defined technical requirements in coordination with QA team; ensure all quality standards comply with internal policies and industry standards. Document changes to baseline requirements through standard change control process; document software test plans, technical requirements, release notes, user and training guidelines and other materials. Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders. Perform end user and application support functions including problem solving and resolution of application function defects; provide systems and application training. Develop and execute project presentations. Participate in special projects, as required. Provide training to and serve as a mentor for junior clinical business analysts and other appropriate project team members; manage and evaluate work products for assigned team members. Participate in the development of various departmental training initiatives. Interview junior clinical business analysts and other appropriate project team members. Additional Tasks Identify opportunities for process improvements and provide analysis and propose change and communicate strategies. Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members. Interview junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members. Minimum Qualifications A Masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis, or related clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or A Baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or A satisfactory combination of education, training, and experience. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year. Department Preferences Advanced degree in epidemiology, statistics, public health, biomedical informatics or an equivalent acceptable program Four+ years of satisfactory, full-time experience in healthcare clinical quality improvement, research, or data analytics. Four or more years as a data or research analyst, statistician, epidemiologist, clinical informaticist, data scientist, or similar role Data analysis Statistical methods Performance improvement Working with EHR databases, particularly Epic Proficiency in SQL and R Familiarity with Epic data, particularly Clarity Tableau experience Experience in programming How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. #J-18808-Ljbffr NYC Health + Hospitals