Quality Assurance Analyst

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customersfrom increasing threats and vulnerabilities in this digital age. We are seeking a Quality Assurance Analystto support large-scale migration and operations on a large, high-profile DOD contract inFort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities. The position is located at Fort Belvoir and will require a TS clearance with a commute to the base approximately 4 days a week.

RESPONSIBILITIES

Support the Quality Manager in the execution of plans and activities that execute and measure the requirements according to policies and standards. Support and lead the Quality Management Meeting for the contract in accordance with contract requirements and report status of program activities and data to leadership as required. Collaborate with various IT service teams to resolve problems and prevent future occurrences. Support monitoring program service performance against contractual service level agreements and Acceptable Quality Levels to ensure service delivery standards are consistently achieved. Prepare and review customer-facing deliverables, reports, performance summaries, and quality documentation to support program leadership and government stakeholders

QUALIFICATIONS

Possess an active DoD Top Secret Security Clearance BS or equivalent and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience Experience defining or improving processes, standards, or workflows Working with SharePoint and MS Office Products (Word, Excel, PowerPoint) Proven experience in developing andmaintainingQuality Control Plans (QCP). Strong understanding of quality assurance and control processes Experience conducting process audits, performance reviews, and root cause analysis. Ability to prepare detailed reports, deliverables, and documentation. Experience defining and using quality metrics to guide improvement

PREFERRED QUALIFICATIONS

Familiarity with Government and DoD IT and security policies and requirements Experience in ISO 9001:2015 and CMMI-SVC Industry Standards and Best Practices Experience supporting Service Level Agreements (SLAs), Acceptable Quality Levels (AQLs), or service performance metrics on large government programs Current industry certifications in quality management and or service management such as ISO 9001-20000 Lean Six Sigma Green Belt certification or ITIL4 Certification #J-18808-Ljbffr TDI (Tetrad Digital Integrity)