Director, Custodian Operations and Strategy

Kestra Financial Job OpportunityKestra Financial is a wealth management platform dedicated to empowering independent financial professionals—including traditional and hybrid RIAs—to grow their businesses and deliver exceptional client service. We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on innovation and advocacy, enabling advisors to offer comprehensive securities and investment advisory solutions to their clientsLead with Purpose. Partner with ImpactThis role will oversee the strategy, administration, and delivery of integrated multi-custodian account and investment data through the Kestra echo system. This role will support Kestra's data governance program, clearing operations, wealth portfolio management platforms, CRM integrations, revenue management solutions, business intelligence tools, and other downstream consumers of custodian data. This candidate will bring deep wealth management business expertise with hands-on technical experience in custodian aggregation with a strong product management mindset.The ideal candidate understands the complexities of multi-custodian and clearing environments (e.g., Schwab, Fidelity NFS, Fidelity IWS, DTCC, DST, DAZL, Plaid, Yodlee, and others), understand the investment products and securities represented in the custodian data, translates business needs into clear requirements, and leads cross-functional initiatives to enhance platform capabilities, improve advisor/client experiences, and support scalable growth in a competitive fintech/wealthtech landscape.What You'll Do:Cross-functional Leadership: Serve as the central leader and subject matter expert for all custodian interfaces and integrations across the organization. Build and maintain strategic relationships with Kestra business leaders and key teams to deeply understand their requirements, translate them into actionable roadmap priorities, and deliver practical, high-impact solutions.Strategy Formation: Develop and continuously refine a comprehensive strategy to maximize the value of custodian data across all business lines. Identify opportunities to enhance connectivity, unlock new data capabilities, and align custodian integration efforts with broader organizational goals for growth and innovation.Commercial Validation: Leverage in-depth knowledge of custodian data sources, formats, and capabilities to identify and validate business problems and opportunities. Propose and prioritize practical, value-driven solutions that deliver measurable improvements in efficiency, client outcomes, advisor productivity, and revenue generation.Operational Oversight: Provide day-to-day operational oversight of custodian feed file deliveries, monitoring for delays, errors, and performance issues, while driving timely remediation. Continuously monitor API integrations and connectivity points to ensure high quality, reliability, and uptime standards are met.Process & Procedures: Design, implement, and govern a centralized administrative framework for enabling, transmitting, and offboarding custodian data to internal and external downstream consumers across all business lines. Enhance third-party vendor review and audit processes to ensure secure, compliant, and efficient consumption of custodian data.Compliance & Risk Management: Partner closely with compliance and risk management functions to fully understand and incorporate their data requirements, ensuring the use of consistent, authoritative sources of custodian data. Proactively coordinate connectivity initiatives to maintain regulatory compliance, mitigate risks, and uphold the highest standards of data security and governance.Stakeholder Collaboration: Collaborate closely with leaders in data governance, data engineering, technology, and product management to prioritize initiatives and successfully deliver solutions within the Kestra technology ecosystem. Facilitate alignment, remove barriers, and drive effective execution across teams.Technology Integration: Maintain expert knowledge of wealth technology vendors and platforms serving wealth management firms, with a focus on their data requirements and integration needs. Proactively facilitate the provision of high-quality custodian data support to enable seamless integrations and maximize platform value.What You Bring:Bachelor's degree in Finance, Economics, Business, or Software Engineering.2+ years experience in technical product management in an Agile environment.5+ years of experience in wealth management, investment operations, or tradingDeep understanding of RIA/wealth advisory operations, portfolio management, performance reporting, fee billing, compliance (e.g., ADV, SEC/FINRA), tax-aware strategies (versus purchase), and client/advisor workflows in multi-custodian environments.Proven hands-on knowledge of custodian data feeds (Transaction, Position, Label, Security, Price, and Open/Closed Lot), APIs, file formats (e.g., CSV, PDF parsing), aggregation platforms, data normalization/reconciliation, MDM/medallion architectures, and integration challenges across custodians.Strong experience in agile product management, roadmap prioritization, stakeholder management, user story writing, A/B testing, and driving adoption/revenue outcomes. Ability to balance business value with technical feasibility.Familiarity with modern tech stacks (e.g., cloud platforms, SQL/Databricks, APIs, Python for data workflows) and tools for portfolio accounting or wealth tech.Certifications and Licenses:Series 7, 63, 65, or 66 optional.Internal Application Policy:Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.Benefits to support you:Competitive pay and benefits with a large employer (over 1600 employees nationwide)401(k), health insurance, and a competitive benefits packageWork in a supportive, collaborative environment committed to professional excellenceHelp clients navigate meaningful financial decisions with confidenceOpportunities for training, development, and long-term growth within the firmTuition reimbursement for qualified expensesKestra Values: Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: Serve, Make it Happen, and One team.Explore Life at Kestra Kestra Holdings