Data Scientist, Product

About the Team

Our Applied team brings OpenAI technologies to consumers and businesses around the world. We collaborate across research, engineering, design and business functions to turn cutting-edge AI advancements into impactful real-world applications. Our team has been behind notable product launches (ChatGPT, API, Sora), creating tools that help developers write code, enable businesses to operate more efficiently, and empower individuals to learn and create. As AI capabilities rapidly evolve, we focus on ensuring that our products are safe, accessible, and beneficial to all.

About the Role

As a Data Scientist on the Applied Product team, you will contribute to a data-driven product development culture for consumer and enterprise products at OpenAI. This is critical as our products reach millions of users and businesses worldwide. We are focused on aligning both research and product development to drive measurable impact for these individuals and organizations alike.

You should expect to define our north-star metrics, design A/B tests, and establish source-of-truth dashboards that the entire company can use to answer their own product questions. Most importantly, you should expect to be a core member of the product development team.

This role is based in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Embed with the product development team as a trusted partner, uncovering new ways to improve the product and drive growth

• Define and interpret A/B tests that help answer critical questions about the impact of model and UX changes to our product

• Establish a data-driven product development culture by defining, tracking, and operationalizing feature-, product-, and company-level metrics

• Develop and socialize dashboards, reports, and other ways of enabling the team and company to answer product data questions in a self-serve way

You might thrive in this role if you have:

• 5+ years experience in a quantitative role navigating highly ambiguous environments, ideally as an early data scientist or product analyst at a hyper-growth product company or research org

• Proposed, designed, and run rigorous experiments with clear insights and product recommendations utilizing SQL and Python

• Defined, implemented, and operationalized new feature and product-level metrics from scratch

• Excellent communication skills with demonstrated ability to communicate with product managers, engineers, and executives alike

• Strategic insights beyond the paradigm of statistical significance testing

You could be an especially great fit if you have:

• Strong programming background, with ability to run simulations and prototype variants

• Experience validating quantitative insights with qualitative methods (e.g. surveys, UXR)

• Demonstrated prior experience in NLP, large language models, or generative AI

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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