Lead ETRM Application Support Engineer

Provides day‑to‑day production and operational support during the transition from Aligne to Orchestrate, collaborating with the Senior Business Analyst and the ETRM Application Support team to keep the implementation running smoothly. Supports users, troubleshoots issues, coordinates project activities, and maintains documentation. Experience with ETRM systems, especially in power or renewables, is strongly preferred. Key Responsibilities: Provide daily production support for the Orchestrate ETRM system Troubleshoot system and data issues; elevate as needed Assist with UAT, test execution, and defect tracking Support Middle Office, Back Office, and Accounting users Maintain reference data, configuration items, and process documentation Coordinate meetings, workshops, and follow‑ups Maintain requirement logs, change logs, and decision registers Prepare agendas, capture meeting notes, and track action items Assist the Senior Business Analyst with analysis, validation, and training materials Qualifications: Experience with ETRM systems (Aligne, Orchestrate, Endur, RightAngle, etc.) Strong analytical and troubleshooting skills Excellent communication and organizational abilities Proficiency with Microsoft Office (Excel, Word, Visio, PowerPoint) Bachelor’s degree in IT, Computer Science, Business, or related field Preferred Skills: Preferred background in power, renewables, or ISO market trading You have hands‑on experience with Orchestrate or similar ETRM. Strong analytical, troubleshooting skills and excellent communication abilities. Background in power, renewables, or ISO market trading preferred #J-18808-Ljbffr Recru, LLC.