Dental Receptionist - Full Time

$18.35 - $22.48 per hour

Yakima Valley Farm Workers Clinic

Join our team as a Dental Receptionist at Lancaster Family Health Center in Salem, WA!
Dental Receptionists play a vital role in our organization by serving as the frontline connection between patients and their oral healthcare. As the first point of contact, you help set the tone for a welcoming, respectful, and patient - centered dental experience. Your work supports the smooth operation of our dental clinics and directly supports YVFWC's mission to deliver high - quality, accessible dental care to the diverse communities we serve.
Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
We invite you to explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families!
Visit our website at to learn more about our organization!

Position Highlights:
1.0 FTE (40 hours per week)
$18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills, paid on hours worked
100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You'll Do:
Answers the phone, transfers calls and takes messages as needed for the clinic
Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients
Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer
Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
Reviews and responds to patients' questions in person, via phone, and patient portal systems
Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports
Reviews cash box receipts and reconciles cash box daily
Manages the Referral Process, working on referrals from inception through completion
Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed
Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient's record
Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees
Perform other duties as assigned

Qualifications:
High School Diploma or GED
One year's experience in a clinic, optometry or dental office preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and manage multiple tasks simultaneously in a fast - paced environment with frequent interruptions
Ability to interact with patients, Providers and staff in a professional manner
Basic proficiency with computer programs, including Microsoft Outlook, Word, and Excel
Basic knowledge of medical or dental terminology and healthcare billing insurance preferred
Ability to deliver outstanding customer service

Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply

Vacancy posted 9 hours ago

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