Sales Associate

Join to apply for the Sales Associate role at EXPRESS . Get AI-powered advice on this job and more exclusive features. Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all associates and customers. Assist with product launch changes according to company SOP. Provide a great customer experience and deliver on all aspects of the customer experience model. Process transactions quickly and accurately to reduce customer wait time. Positively resolve customer service-related issues and communicate resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging participation. Other essential functions may occur as directed by your supervisor. Qualifications Education: High School or Equivalent Years of Experience: 0-2 years of relevant job experience (minimum 6 months) Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills with customers and team Collaborative skills and ability to work well within a team Benefits And Compensation Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX offers options for insurance coverage and may include paid sick leave, 401(k) with Company match, and merchandise discounts. Actual compensation offered is dependent upon location, education, skills and experience. Equal Opportunity Employment PHOENIX is an equal opportunity employer and does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call View phone number on click.appcast.io or email View email address on click.appcast.io. Notification to Agencies PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval. #J-18808-Ljbffr