Assistant Retail Store Manager - Louisville KY

Job Description

Job Description

Company/Organization Information

• Company Name: America's Antique Mall
• Company Website:

Job Information

• Job Title: Assistant Store Manager
• City: Louisville
• Country: USA
• State/Province: Kentucky
• Zip/Postal Code: 40291

Opportunity To Work in a Fun and Fast Paced Retail Environment

America's Antique Mall is a creative community of vendors, with hundreds of talented small business owners all under one roof. America's Antique Mall is enthusiastic about not just helping small business owners and hobbyists alike, but also providing great customer service and a fun work environment.

We are now hiring energetic, relationship-oriented assistant manager to join America's Antique Mall!

From fostering relationships with our many shoppers and vendors to renting spaces to small business owners, you will love the variety in your day as a member of America's Antique Mall Team!

Who We Need

You will be in a fast-paced, entrepreneurial environment, requiring you to wear multiple hats. Customer service, hustle, and sales focus are top priorities for this position.

The ideal person will have (i) prior experience as a retail assistant manager and (ii) knowledge and experience in sales, marketing, and customer service. The Assistant Store Manager is responsible for supporting the Store Manager in the daily business operations of Americas Antique Mall. General tasks include supervising employees, helping customers, and conducting directives given by the manager.

Key Criteria/Requirements

• Minimum high school diploma, GED, or equivalent education.
• Min 3 years of retail or service industry experience required.
• Strong understanding of sales and customer service techniques.
• Excellent organizational, time management, prioritization, and multitasking skills.
• People focused.
• Effective communication and people skills.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.

Who We Need

You will be in a fast-paced, entrepreneurial environment, requiring you to wear multiple hats. Customer service, hustle, and sales focus is a top priority for this position.

The ideal person will have (i) prior experience as a retail experience as well as prior management experience and (ii) knowledge and experience in sales, marketing, and customer service.

As an Assistant Store Manager, you are the ambassador of our brand and values, and as such, your mission is to:

1. Provide exceptional Customer Service
2. Support our Dealers and provide exceptional Dealer experience
3. Create a community to connect antique buyers and sellers
4. Support the Store Manager and team

Job Description

The function of the assistant store manager is to support the manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager and owners. You will ensure that store personnel provides exceptional customer service. You will help ensure that the store is clean and well organized. Additionally, you will be responsible for making sure that all store policies, procedures, and controls are followed.

Key Criteria/Requirements

• Minimum high school diploma, GED, or equivalent education
• >2 years of retail environment required;
• > 1 year in a managerial or supporting managerial role;
• Excellent organizational, time management, prioritization, and multitasking skills
• Computer database and sales software skills
• People focused
• Strong understanding of sales and customer service techniques
• Strong communication and interpersonal skills
• Able to work collaboratively as part of a team
• Willing to work a flexible schedule of days, evenings, weekends, and holidays