Customer Service Specialist

SPOKANE VALLEY, Washington, United States Job Description The Hiller Companies, LLC has an immediate opening for New Service Seller. If you are a dedicated professional with a passion for fire protection and safety. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. What You’ll Do: Call on new and existing customers to survey, promote, quote, and sell our full offerings of fire protection products, systems, and services. Qualify potential buyers of service contracts by scheduling sales calls and educating customers on our full fire and life safety service offering. Maintain accurate and complete records of all sales calls and related activities. Submit all sales reports (forecasts), and expenses in a timely manner. Determine customer needs and develop a sales strategy for each account. Close sufficient sales to an assigned sales goal. Maintain quotes in our Service Trade Software Platform. Coordinate with our Service Department for work that needs to be scheduled once sold. Our New Service Sellers earn between $80,000 - $150,000+, which is a combination of base salary and sales commissions. Exceeding sales goals can have a huge impact on total earnings! The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations. Not all candidates will be hired at the top of the posted range. The posted range reflects base salary only and does not include any applicable bonuses, commissions, overtime, or the value of employee benefits. Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan. Location(s) 10311 E MONTGOMERY DR, SPOKANE VALLEY , Washington 99206-4220 , United States Requirements What We Are Looking For: The ideal candidate will have experience in the fire and life safety industry, and ideally in a service sales capacity. Typically, three to five years of successful end-user business-to-business outside sales experience. Experience in service sales is preferred. Demonstrated ability to close sales based on value, not price. High School Diploma/GED Required. Bachelor’s degree preferred with at least 2 years of proven work experience. Previous fire protection experience and/or Business to Business sales is a plus. Must be proficient with Microsoft Office Suite. Ability to learn, interpret and apply local fire codes. Strong oral and written communication skills and English language fluency. Excellent organizational skills and time management skills are required. Excellent team working ability to ensure smooth turnover of details once service is sold. Must be able to work closely and well with others in a team environment. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place. ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr Hiller Companies