Clinical Support Specialist

Overview It's More Than a Career, It's a Mission. Our people are the foundation of our success. By joining Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will be part of one of the largest community-based cancer programs to advance oncology treatments and improve patient outcomes. We seek mission-driven candidates who want to advance the fight against cancer and make a difference in patients’ lives daily. Responsibilities Coordinate and manage the care of late phase study patients, ensuring close monitoring and protocol compliance for non-transitioned clinical trials. Complete early and late phase SAE reporting and follow-up documentation, protocol amendment reconsents, telephone triage, query resolution, deviation reporting, and other tasks supporting patient care. Use the study protocol as the primary tool to treat and follow patients. Assess patients and ensure adequate documentation, including oral medication forms, dosing diaries, protocol-required questionnaires, neuro exams, vital signs, and PK timing according to SOPs. Accurately calculate and document BSA, creatinine clearance, urine protein, creatinine ratio, and other protocol conversions. Calculate and verify drug orders and obtain physician sign-off prior to initiating treatment. Identify need for dose modification and adjust per protocol. Ensure medications, including antiemetics, are authorized prior to initiating or changing regimens (e.g., crossover studies). Data collection and source documentation per protocol requirements. Prepare community clinics for upcoming visits, if applicable. Ongoing review of patient records to ensure safety and protocol adherence. Assist with patient reimbursement submissions and telephone triage as needed. Coordinate hotel reservations and communications as required. Assist with patient chart preparation for internal and external audits and inspections. Ensure follow-up appointments, scans, or related procedures are scheduled per protocol. Document and notify SCRI colleagues when patients come off study. Complete data requests and queries within source documentation per SOP. Assist with protocol deviations, investigate, and report findings. Reconsent patients and document reconsents per SOP. Notify appropriate study team members and PI of initial and follow-up Serious Adverse Events as outlined in SOP. Complete protocol training as outlined in SOP. Qualifications Associate Degree or Bachelor Degree preferred. Current Registered Nurse (RN) license to practice in the State of Tennessee. At least one year of research experience and familiarity with Clinical Research Processes. Medical and research terminology; knowledge of FDA CFR and Good Clinical Practices (GCP). Ability to adapt to changing needs of patient, team, protocol, and work environment; tenacity, self-motivation, and initiative. Ability to work independently in a fast-paced environment with minimal supervision. Oncology Nurse Certification (OCN) preferred. Current Research Professional Certification (ACRP, SoCRA) preferred. About Sarah Cannon Research Institute Sarah Cannon Research Institute (SCRI) is a leading oncology research organization conducting community-based clinical trials. SCRI focuses on advancing therapies for patients and is a pioneer in drug development with a network of physicians and locations across the U.S. Learn more about our research offerings. Benefits and Total Rewards SCRI offers a Total Rewards package with comprehensive benefits supporting physical, mental, and financial well-being. Benefits information is provided through McKesson, the parent company. Compensation includes base pay and potential incentives such as bonuses or long-term incentives, depending on performance, experience, and market factors. Important Information We are an equal opportunity employer and value diversity. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr McKesson Corporation