Police Dispatcher, 40 hours, Mixed Shift

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $19.78 - $27.49 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations . Schedule Details: Friday, Saturday, Thursday, Tuesday, Wednesday Scheduled Hours: 2:00PM-10:00 PM AND 10PM-06AM Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10030 - 5170 Public Safety Union: UMass Memorial Public Safety Union (Memorial Police) This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process. Responsible for the operation of a two-way communications system, monitors, receives, relays, and records police alarms, intra-departmental calls, emergency calls, signals and other messages. Dispatches the appropriate emergency personnel and equipment to incidents and emergencies. Major Responsibilities Utilizes closed circuit television monitors and related emergency dispatch center equipment to monitor law enforcement and safety conditions. Identifies unauthorized activity or potentially problematic situations and dispatches appropriate police officers to investigate situations as appropriate. Monitors fire, public safety alarms, and card access systems, and dispatches personnel to investigate problem sites as necessary. Operates a two-way radio communications system to dispatch officers to calls in their area of coverage. Initiates Code Red, Code Pink, or other emergency calls as required. Utilizes paging system as necessary. Reports questionable or problematic conditions to supervisor, Police Sergeant, or others as appropriate. Position Qualifications License/Certification/Education: Required: High School diploma Preferred: 6-12 months of related office/clerical/administrative support experience. Required Experience/Skills: Ability to operate personal computers, report terminals, or computer-based equipment for data entry/retrieval and checking. Basic use of word processing programs. Excellent telephone communications/customer relation skills. Flexibility to be temporarily reassigned to any other site in the system. Requires a high degree of accuracy and alertness in dispatching police personnel; must maintain calm demeanor and composure in responding to crisis situations. Preference given to those with a minimum of one (1) year of paid or verifiable full-time equivalent volunteer experience involving dispatching in a police or fire department, EMS or ambulance agency. Special Requirement Pursuant to the Federal Bureau of Investigation (FBI) CJIS Security Policy, police dispatchers must undergo a Division of Criminal Justice Services (DCJS) and FBI criminal fingerprint-based background check. Unless certification, licensure, or registration is required, an equivalent combination of education and experience that provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. #J-18808-Ljbffr