Cake Designer
Hy-Vee
- # Cake DesignerApplylocations: Washington, Highway 1, Washington, IAtime type: Full timeposted on: Posted Todayjob requisition id: R238439Additional Considerations (if any):Daytime Shifts**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Bakery Cake Designer**Department:** Bakery**FLSA**: Non-Exempt**General Function**Responsible for decorating bakery items. You will assist customers with their bakery orders by the telephone and in person at the store. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department ManagerPositions that Report to you: None**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.* Takes customer orders at Bakery counter.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Checks orders for the day and sets up a timeline and production schedule.* Decorates bakery items in a timely manner.* Keeps current on new designs and trends.* Ensures department standards are met.* Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs.* Orders supplies for decorating area and checks off the order.* Delivers product and sets up wedding cakes on site (outside the store).* Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis.* Checks product dates, pulls cases for work and lists items to fill or replace.* Develops bakery orders for bakers on a daily basis. (Orders cakes, sizes, etc.)* Tracks daily retail production. Identifies, with co-workers, tasks to be completed.* Operates as a lead worker with part-time or other employees. (Instructs and reviews work).* Participates in employee cross training.* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities*** Wraps all product as necessary.* Assists in other areas of the store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.**Education and Experience**High school or equivalent experience and six months or less of similar or related work experience.**Physical Requirements*** Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes and temperature extreme.**Equipment Used to Perform Job**Standard tools and equipment used in a bakery environment including mixers, ovens, turntables, tips, bas, airbrush telephone copy cake machine, intercom system.**Contacts**Has daily contact with the general public taking orders. Has weekly contact with suppliers/vendors.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*
- J-18808-Ljbffr Hy-Vee
Vacancy posted 4 days ago
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