2nd Shift Supervisor

2nd Shift Operations Supervisor

We are seeking a 2nd Shift Operations Supervisor to oversee daily operations for our charter and shuttle bus services. This is a hands-on leadership role responsible for managing drivers, coordinating the evening cleaning crew, maintaining compliance, and ensuring operations run smoothly throughout the shift.

The ideal candidate is organized, dependable, comfortable working in a fast-paced transportation environment, and able to balance employee oversight with administrative and compliance responsibilities.

Key Responsibilities

• Supervise the 2nd shift transportation team, including approximately 12 drivers supporting a major university shuttle operation.
• Oversee the evening bus cleaning crew of approximately 68 employees, ensuring buses are cleaned, prepared, and ready for service.
• Provide support and oversight to charter drivers, while allowing experienced charter drivers to manage many aspects of their assignments independently.
• Monitor daily operations and address scheduling, staffing, driver, vehicle, or service issues as they arise.
• Complete daily, weekly, and operational reports and paperwork, ensuring information is accurate and submitted on time.
• Maintain important checks and balances related to driver qualifications and compliance.
• Track and ensure drivers remain current with required DOT compliance, drug testing, and driver training.
• Maintain accurate records and follow up with employees when certifications, testing, training, or other requirements are approaching expiration.
• Communicate expectations, provide direction, and hold team members accountable for following company policies and procedures.
• Conduct or assist with driver training and ensure required training is completed and documented.
• Work closely with management and other departments to communicate operational updates, staffing needs, and compliance concerns.
• Help ensure buses, drivers, and support staff are prepared to meet customer and service expectations.
• Respond to issues during the 2nd shift and escalate significant concerns to management as needed.
• Promote a strong culture of safety, accountability, teamwork, and customer service.

Qualifications

• Previous experience in transportation, fleet operations, logistics, or a related environment preferred.
• CDL preferred.
• Prior supervisory or team leadership experience.
• Strong organizational skills with the ability to manage multiple priorities.
• Comfortable handling paperwork, reports, and compliance documentation.
• Strong attention to detail, particularly when tracking employee certifications, testing, and training.
• Ability to communicate effectively with drivers, cleaning staff, management, and customers.
• Comfortable working independently and making sound decisions during the 2nd shift.
• Strong problem-solving and follow-through skills.
• Familiarity with DOT regulations and transportation compliance is a plus.

Schedule

• 2nd Shift: 2 p.m. - Midnight
• Must be comfortable working evenings and providing hands-on oversight of transportation and cleaning operations.