Communications Administrator, Rotating

Job Overview UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, is a 180‑bed community teaching hospital focused on chronic disease management. It is located in Baltimore’s cultural center near the historic Mount Vernon neighborhood. Job Description Under general supervision, using a customer service orientation, you will receive requests for service and perform call‑center and emergency communications functions, including transport, emergency repairs, general maintenance and housekeeping, safety and security alerts, and construction requests. You will investigate and communicate the status of the requests to the customer and provide administrative support for relevant departments to address outstanding issues. Additionally, you will research, collect, and prepare data for processing, spreadsheet applications, and data management. Qualifications High School Diploma or equivalent (GED) is required. Five years of work experience in a multi‑task environment, including two years of administrative duties and two years of customer service duties. Familiarity with medical terminology is preferred. Experience in a healthcare environment, maintenance work order management, and/or dispatching for security or emergency response is preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $17.65 - $23.59 Other Compensation (if applicable): Review the 2025‑2026 UMMS Benefits Guide. Security Notice Like many employers, UMMS is targeted by cybercriminals impersonating recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at View email address on click.appcast.io. Seniority Level Entry level Employment Type Full‑time Job Function Customer Service Industries Software Development and IT Services and IT Consulting #J-18808-Ljbffr University of Maryland Medical System